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Warehouse Business Process Lead

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Memphis, United States Bull City Talent Group Full time

BCTG’s direct client is looking for a Warehouse Business Process Lead for an 18+ month assignment located in Memphis TN. The objective of this position is to support the day-to-day operations of the Warehouse Management System (WMS) and its supporting systems for the Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network attached to strategic MAKE sites. The WMS and its family of systems are integral to the client’s ability to service its customers and patients. The Network supports over $13 Billion in sales annually. This role acts as the key connection point between operations and IT tying the tactical day to day needs to strategic priorities using People, Process, Automation, and Technology to drive our business forward.

Are you interested in joining a diverse team to deliver outstanding results? Apply now for this exciting opportunity

Key Responsibilities:

  • Develop and maintain project plans and leading our partners to ensure on-time and on budget delivery of all items.
  • Maintain in partnership with the Operations, and the 3PL teams a Concept of Operations on how the DC will use key systems including but not limited to the WMS, WCS, LMS among other ancillary systems.
  • Ensure all WMS processes and related functionality meet the Concept of Operations and all applicable Quality, GxP, IAPP, and security guidelines.
  • Work multi-functionally to ensure validation of systems in accordance with current GxP/SDLC processes and requirements.
  • Act as SME for Systems and Operations to define future functionality and enhancements.
  • Partner with Internal and External customers to define critical test scenarios and validation criteria to ensure perfect deliveries and uninterrupted systems availability.
  • Effectively communicate multi-functionally with both internal and external partners and leadership, status for key initiatives, project achievements, risks and opportunities
  • Handle risks optimally, identify potential problems early, and assist in resolving or raising issues as appropriate.
  • Coordinate response to tactical support issues affecting the systems landscape to minimize impact and improve service to our patients.

Qualifications

Education:

  • Minimum of a Bachelor’s degree required; focused degree specifically in Logistics, Supply Chain, Systems or Business preferred

Experience and Skills:

Required:

  • Medical Device sector/industry experience
  • Minimum five (5) years of related distribution operations experience
  • Minimum three (3) years of WMS management, maintenance, or implementation experience
  • Project Management Experience
  • Experience constructing, implementing, and maintaining Business and Operational strategies (Concept of Operations)
  • Strong problem-solving, communication and influencing skills.
  • Proven track record to work multi-functionally.
  • Flexibility and adaptability to thrive in a multifaceted environment.
  • Attention to detail and a drive for ensuring data accuracy and integrity.

Preferred:

  • E2E supply chain knowledge and experience, such as operations, network planning and/or systems implementations
  • Experience in SAP Order To Cash or ERP order management processes
  • Experience in Supply Chain processes
  • Proficient knowledge of the Microsoft Office Suite
  • Proficient in SQL
  • Agile or Water Fall SDLC Methodology knowledge and experience.
  • Lean, Six Sigma, or APICS methodologies knowledge and/or certifications

Other:

  • Position located in Memphis, TN