Information Technology Help Desk Technician

1 month ago


West Palm Beach, United States LHH Full time

LHH Recruitment Solutions is currently seeking an IT Technician to play a crucial role with a recognizable regional branch. This is an on-site position, reporting out of the West Palm Beach office.


(Must be within a 30-minute drive radius of West Palm)


Responsibilities:

  • Perform routine maintenance and troubleshooting for hardware and software issues.
  • Provide help desk support and address user tickets in a timely manner.
  • Participate in IT projects and collaborate with the team to meet organizational goals.
  • Document technical procedures and user guidelines.

Qualifications:

  • Sufficient IT education, such as relevant college courses or projects; or at least one year of experience in the IT field.
  • IT certification preferred (CompTIA or equivalent).
  • Excellent problem-solving skills and attention to detail.
  • Ability to work flexible hours, with availability for overtime work.

Compensation:

  • $17.50 - $20/hour with opportunities for overtime at 1.5x pay (typically 4-7 OT hours a week.


Type of Hire:

  • Full-time, permanent position.
  • Compensation with overtime incentives.
  • Opportunity to be part of a reputable organization.
  • Career development in a high-retention environment.


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