Collections Coordinator

3 months ago

Austin, United States Backd Business Funding Full time

Who You Are:

The ideal candidate will be responsible for assisting in the day-to-day tasks of the legal and collections team. You are able to juggle multiple tasks at a time whether that be office administrative tasks, fielding customer communications, running errands, or reviewing payments. Prior to legal escalation, you will assist in ensuring that all necessary payments are collected from customers. This will include making initial phone calls, sending e-mail notification and reminders of all open balances. The candidate must maintain strict confidentiality of all information prepared and processed.


What You Will Do:

● Partner with the Accounting and Legal departments to monitor the Accounts Receivable and identify overdue accounts on a daily/weekly/monthly basis

● Contact clients about overdue balances or returned payments

● Restructure payments for clients on a necessary basis

● Process customer payments

● Partner with Accounting to resolve customer inquiries regarding payments and account balances

● Update customer records and accounts as it pertains to collections

● Execute against established timelines and priorities

● Maintain strict confidentiality standards

● Handle outbound and inbound mail sending and tracking

● Hours: Monday - Friday (8:30 AM - 5:00 PM)

● In-office position; NOT REMOTE


What You Bring to the Table:

● Be computer literate and comfortable using Outlook, Excel, Word, and other Windows-based programs

● Ability to problem solve and think critically through tasks and come up with real time solutions.

● Ability to maintain a professional and composed demeanor through complex situations with customers.

● Self-motivated individual able to work independently and in a team environment

● Strong written and oral communication skills for dealing with management, co-workers, and external clients

● 1-2 years related legal, collections, or similar role experience

● Strong understanding of billing and collection processes

● Team-oriented and collaborative mindset

● Attention to detail and organizational skills are essential

● Confident and experienced negotiator able to drive revenue

● Ambitious and driven personality with a hunger for success

● Experience reviewing legal documents

● Maintain accurate and up-to-date records of all collection activities and client interactions.


Who We Are:

Founded in 2019, with an entrepreneurial vision for prosperity, growth, and innovation, Backd strives to empower and support the backbone of the economy which lies in its small to medium business enterprises, responsible for roughly 95% of the US job market today. We’re hitting our stride and need ambitious, take-charge individuals to join the team to help exceed the next chapter in our phenomenal growth Successful candidates will be asked to transition to our group leadership position with significant opportunities for untapped income and development within a highly proven successful high-growth organization.

an

How is Backd different from a traditional bank or lender?

Backd saves businesses time and money Not only that but we let these businesses maintain 100% ownership of their company. Come help us ensure that these businesses are given the opportunity to be successful We want businesses to succeed and grow Traditional lenders, such as banks and credit unions, usually require fixed assets as collateral and long application processes. Terms and repayment structures are often fixed, leaving very little flexibility for a small business. At Backd, we provide speed, convenience, and a flexible repayment structure customized to your unique business.


Start-Up Life:

Our company has approximately 50 employees and we are looking to expand. Why should you work for a start-up? There are great opportunities and challenges to take on while building your existing skill sets. Also, when you get into a company on the 'ground floor', the sky's the limit for success


Additional Benefits:

Medical, Dental and Vision Insurance, 401K match, and a competitive base salary. Regularly paid company outings, twice-weekly corporate yoga. Holidays are celebrated Birthdays are recognized Snacks & refreshments are provided We are growing and prefer to promote within, so there are many incentives within. MORE BENEFITS TO COME AS WE CONTINUE TO GROW. Grow with us


Backd is an Equal Opportunity Employer. Backd provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, and disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.

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