Help Desk Tier 1

TeamSoft IT Solution’s client is looking for a contract Help Desk Tier 1. This position is hybrid in downtown Des Moines, IA. Help Desk Tier 1 Job Summary:Provide first-line support to end-users via phone, email, or chat for hardware, software, and network issues.Troubleshoot and resolve basic technical issues related to operating systems, applications,...

Seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT...

Seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT...

Help Desk Analyst 100% remote, must sit within 30 miles of Des Moines, IA Technical Troubleshooting Customer Service Phone, Email, Chat Windows Active Directory ServiceNow Tier 1.5 Description We are looking to bring on a group of Tech Support Agents to support the internal employees of a financial services company via inbound phone calls. Agents will be...

EVEN THOUGH THE POSITION IS FULLY REMOTE THE CONSULTANT MUST LIVE WITHIN COMMUTING DISTANCE TO DES MOINES!! Description: The client is looking to bring on a group of Tech Support Agents to support the internal employees via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing...

Help Desk Analyst 100% remote *must reside within 30 miles of Des Moines, IA Technical Troubleshooting Customer Service Phone, Email, Chat Windows Active Directory ServiceNow Tier 1.5 Description We are looking to bring on a group of Tech Support Agents to support the internal employees of a financial services company via inbound phone calls. Agents will...

Join Our Team as a Help Desk Support TechnicianAre you experienced in providing professional and technical support to customers? Can you effectively handle first and second line support for staff while ensuring a seamless customer experience? If so, this role of Help Desk Support Technician at Iowa Farm Bureau Federation might be the perfect fit for you.The...

Job DescriptionJob DescriptionInfomax Office Systems is seeking a Help Desk Specialist to join our team!  You will be in constant contact with our customers and their employees, as well as internal customers within Infomax.  You will provide excellent customer service related to resolving network/solutions issues, setting up devices on networks prior to...

Position: Help Desk Technician Location: Johnston, IA (onsite) Duration: 12 month contract to start Looking for an individual who will serve as primary point of contact for onsite support responsibilities that are escalated to this onsite resource via a ticket from Level 1 Support (Service Desk) Through the ticketing system the resource responds to...

Help Desk Support Tech Do you have experience providing professional and technical support to customers? Do you have experience being first and second line of support for staff and logging tickets? Can you apply critical thinking and problem-solving skills to create a great customer experience? If so, this Help Desk Support Tech could be a fit for you! The...

AlliedTravelCareers is working with Patterns LLC to find a qualified Technician in State Of Iowa, Iowa, 50319!About The PositionDOM is looking for a desktop support technician as part of the IVRS IT Help Desk. This is an onsite position. Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is looking for a desktop support...

**Job Summary**Patterns LLC is seeking a skilled Desktop Support Specialist to join our team as part of the IVRS IT Help Desk. This is an onsite position that requires strong technical skills and excellent communication abilities.**Key Responsibilities**Provide Tier 1 and Tier 2 technical support to IVRS staff and leadershipTroubleshoot technical issues and...

DOM is looking for a desktop support technician as part of the IVRS IT Help Desk. This is an onsite position. Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is looking for a desktop support technician as part of the IVRS IT Help Desk. This position will serve IVRS staff by providing Tier 1 and Tier 2 to IVRS staff and...

Job DescriptionJob DescriptionAt Warehouse Direct, we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT help desk technician to assist our users with questions and problems concerning computer systems, hardware, and software. The technician will work...

Job DescriptionJob DescriptionTitle: Desktop Support Technician Location: Des Moines, IA ONSITE workDuration: 12 monthsInterview: Inperson onlyJob DescriptionThe Network Engineer (NE) is responsible for the design, implementation and overall performance, security and availability of the entire LAN/WAN/MAN. Seeking a dedicated Desktop Support Technician to...

Description: The Service Desk Analyst delivers L1 technical support for primary incident resolution or escalation to L2 support teams as needed. Responsibilities include initial documentation, troubleshooting, research, and resolution of incoming incidents and requests concerning the use of supported software and hardware. Service Desk Analysts are provided...

Job Summary:Dexian is seeking a Helpdesk Support Specialist 1 for an opportunity with a client located in Des Moines, IA. Responsibilities:Serve as the initial point of contact for technical support issues, managing and resolving tickets through ServiceNowUtilize troubleshooting skills to diagnose and resolve basic technical issues related to hardware,...

Job Summary:Dexian is seeking a Helpdesk Support Specialist 1 for an opportunity with a client located in Des Moines, IA.Responsibilities:Serve as the initial point of contact for technical support issues, managing and resolving tickets through ServiceNowUtilize troubleshooting skills to diagnose and resolve basic technical issues related to hardware,...

** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01531 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

Job DescriptionJob DescriptionNetwork Engineer Des Moines, IA Onsite In Person Interview OnlyTax Terms: C2C,W2 And 1099. The Client is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with...