Senior Practice Administrator

2 weeks ago

Carmel, United States Axia Women's Health Full time

At Axia Women’s Health, recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.


We are currently recruiting a Senior Practice Administrator for our Midwest Fertility Care Center located in Carmel, IN with a satellite office in Fort Wayne.


The Senior Practice Administrator will report to the VP of Operations and will be responsible for the daily management of a care center consisting of 5 Physicians, 2 Advanced Practitioners, 70+ employees, 2 locations Carmel and Ft. Wayne, IN. Duties include directing, supervising and coordinating the overall clinical and business operations for the Care Center, participating in the development and administration of policies on clinical and business operations and participating in strategic planning. Must have experience managing a high-volume practice. We are looking for someone who has a primary commitment to Customer Service and Patient Satisfaction.


  • Participates in development of long-range strategic plans, governance structure and objectives for practice management.
  • Participates in recruitment and retention of professional and nonprofessional staff.
  • Interprets policies, objectives and operational procedures.
  • Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Center.
  • Evaluates performance and recommends merit increases, promotion, and disciplinary actions.
  • Participates in the evolution and refinement of the quality improvement process at the Center.
  • Looks for new avenues of revenue or improved processes to grow the practice.
  • Ensures patient satisfaction.
  • Supervises and coordinates overall administrative activities for the care center.
  • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
  • Supervises the maintenance of office equipment, including copier, fax machine, etc.
  • Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)
  • Participates as needed in special department projects.
  • Assists in survey compliance, quality assurance and staff development duties, as assigned.
  • Maintains proficiency with computer scheduling system and EHR system.
  • Reviews, analyzes and communicates practice analytics, reports, productivity, budgets and P&L.
  • Submits annual capital and operating budgets.


Qualifications:


  • 4-year degree from an accredited college in business, healthcare or a related field.
  • 5+ years of healthcare management
  • Proven ability to work with Physicians
  • Knowledge of electronic billing process and insurances
  • Excellent organizational, time management, and communication skills
  • Experience supervising a staff total of 60 + employees.
  • Must have experience managing high volume medical practice, OB/GYN, MFM, or REI highly preferred.
  • Ability to work at both office locations, Carmel and Fort Wayne.


Full Time Benefits Summary:


  • Full time benefit-eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs.
  • 401(k) matching
  • Paid Time Off (PTO)
  • Access to Axia providers at little to no cost through Axia’s medical insurance
  • Company-paid life insurance, short-term, and long-term disability
  • Free counseling for colleagues and family members, including parents and parents-in-law
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
  • Access to discounts on Hotels, Theme Parks, Gym Memberships, and more through the Great Work Perks Program.


At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.


In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

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