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Desktop Support Technician
1 month ago
Immediate need for a talented Desktop Support Technician . This is a 06+ Months Contract opportunity with long-term potential and is located in Reading, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-34892
Pay Range: $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan.
Key Requirements and Technology Experience:
- Primary duties will include standard desktop/Laptop break/fix items
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications
- Management and installation of equipment in the meeting room (projector, laptop, and videoconference)
- Monitor calls, incidents and requests using client provided ServiceNow tool
- What is the TOP 2 required skills that candidates must have? Great Customer Service, Desktop Support (Win10 and Office 365).
- ServiceNow Ticketing system experience a plus.
- What will the work schedule be for this position? (M-F) 7:30am-4:30pm. Overtime? No. On-call? No.
- How many overall years of experience should this person have? 12-24 months Enterprise
- Desktop Support. Do they need any specific certifications or education? CompTIA A+ Great to have.
- What is the exact work location or city, state, zip? 2800 Centre Ave Reading PA 19605.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.