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Desktop Support Technician

3 months ago

Reading, United States Murtech Full time
Job DescriptionJob DescriptionDesktop Support TechnicianPay Rate: $22.00/HR W2Hours: Full time, M-F, 8am-5pm, some OT, no on-callLocation: Reading, PA 19605Duration: Contract-to-HireDescription:
  • Creating and resolving Desktop issues employees Onsite and Remote.
  • Receive user calls and offer remote or on-site support.
  • Troubleshoot system, office, hardware, and business applications
  • Management and installation of equipment in the meeting room (projector, laptop, and videoconference)
  • Monitor calls, incidents and requests using client provided ServiceNow tool
  • Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
  • Ability to setup, configure and add hardware.
  • Monitor calls, incidents and requests using client provided Service Now tool
  • Troubleshoot system, office, hardware, and business applications
  • Supports and maintains user account information including rights, security, and systems groups.
Skills:
  • Desktop Support (Win10 and Office 365).
  • Candidates should have experience supporting PC Hardware and software.
  • A+ certification is a preferred.
  • Must be able stay focused, working independently
  • Great Customer Service
  • Troubleshooting skills with hardware and software