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Customer Service Representative
1 week ago
HAHN INSURANCE AGENCY is looking to expand our TEAM with a full time Customer Service Representative/Insurance Agent.
We are seeking an energetic professional who has the drive to help our business grow. This is your opportunity for a rewarding career and growth potential within our agency.
RESPONSIBILITIES:
- Interact directly with our customers by providing prompt, accurate and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, payment and billing clarification.
- Build strong customer relationships, deliver solutions and consistently go above and beyond to understand customer needs and expectations.
- Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.
REQUIREMENTS FOR SUCCESS:
- High School diploma or GED equivalent
- If not presently licensed, willing to obtain Property and Casualty insurance license within first 6 months of employment
- Insurance and/or claims background helpful, but not necessary
- Strong communication skills that convey a clear understanding of the unique needs of different audiences
- Requires an understanding of numerical concepts to perform mathematical transactions
- Strong attention to detail and accuracy
- Possess a solid work ethic built on consistency and dependability
- People-oriented
- Organizational skills
- Self-motivated
- Proactive in problem solving
- Dedicated to customer service
- WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, general, national origin, age, marital status, military, or veteran status or any other protected local, state, or federal status unrelated to the performance of the work involved.
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