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Windows SME

2 months ago

Washington, United States Addison Group Full time

This would be a contract-to-hire role supporting government projects in Washington, DC. This role will start 3-4 days onsite per week until accustomed to the environment then transition to 2-3 days per week.


Required Top Skills

  • Bachelor’s degree with 15 years of experience
  • 8 years of experience supporting enterprise Windows environments as a SME
  • Windows Service and Windows 10/11 enterprise 4.
  • Microsoft 365, Intune, GPO, Azure AD/Entra ID, Windows PKI, Clustering, SQL Server, and Networking
  • Must have at least one of the following certifications: CCNA Security; CySA+; GICSP; GSEC; Security+ CE; SSCP; or other comparable security certification.


We are a leading organization focused on delivering top-tier IT solutions and services. We are looking for a highly skilled Microsoft Windows Subject Matter Expert (SME) to join our team. The ideal candidate will possess deep technical expertise in Microsoft Windows environments and be able to provide advanced support, guidance, and strategic insights to ensure the smooth operation and optimization of our IT infrastructure.


As the Microsoft Windows SME, you will be the go-to expert for all things related to Microsoft Windows environments within our organization. You will play a critical role in designing, implementing, and maintaining Windows-based systems, ensuring they meet the highest performance, security, and reliability standards. Your responsibilities will include providing advanced troubleshooting, leading technical projects, and mentoring junior IT staff.


Key Responsibilities:

  • System Design & Implementation: Lead the design, deployment, and configuration of Microsoft Windows-based systems, ensuring they align with organizational goals and best practices.
  • Advanced Troubleshooting: Provide expert-level troubleshooting for complex technical issues related to Windows servers, desktops, and other related systems. Resolve escalated incidents and ensure minimal downtime.
  • Performance Optimization: Analyze system performance data and implement strategies to optimize the performance of Windows environments, including resource allocation, load balancing, and patch management.
  • Security & Compliance: Ensure Windows environments comply with security standards and regulatory requirements. Implement and manage security measures, including encryption, access controls, and regular security audits.
  • Automation & Scripting: Develop and maintain automation scripts (e.g., PowerShell) to streamline system administration tasks, improve efficiency, and reduce manual errors.
  • System Integration: Oversee the integration of Windows systems with other enterprise applications and platforms, ensuring seamless interoperability.
  • Disaster Recovery & Backup: Design and implement robust disaster recovery plans and backup strategies for Windows environments, ensuring data integrity and system availability.
  • Documentation & Reporting: Maintain comprehensive documentation of system configurations, processes, and procedures. Generate reports on system health, security, and performance metrics for senior management.
  • Mentorship & Training: Provide guidance and mentorship to junior IT staff, sharing knowledge and best practices. Conduct training sessions to enhance the team’s overall technical capabilities.
  • Stay Current: Keep up-to-date with the latest developments in Microsoft Windows technologies, emerging trends, and industry best practices. Recommend and implement new technologies that can benefit the organization.
  • Client & Stakeholder Engagement: Collaborate with internal and external stakeholders, providing expert advice and recommendations on Microsoft Windows-related matters.


Qualifications and Experience:

Education:

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.


Experience:

  • 15+ years of IT experience, focusing on Microsoft Windows environments, including Windows Server and Windows Desktop platforms.
  • 8+ years of experience supporting enterprise Windows environments as a Subject Matter Expert
  • Proven experience in system design, deployment, and administration of large-scale Windows environments.
  • Extensive experience with Active Directory, Group Policy, DNS, DHCP, and other Windows-related services.
  • Experience in implementing and managing security measures, including firewalls, antivirus, encryption, and compliance standards.
  • Proficiency in PowerShell and other scripting languages for automation and system management.
  • Familiarity with virtualization technologies (e.g., Hyper-V, VMware) and cloud platforms (e.g., Azure, AWS).
  • Skills:
  • Advanced knowledge of Microsoft Windows operating systems, networking, and security best practices.
  • Strong problem-solving and analytical skills with the ability to diagnose and resolve complex technical issues.
  • Excellent communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
  • Strong organizational and project management skills, with the ability to lead and manage multiple initiatives simultaneously.
  • Team-oriented with strong leadership and mentoring abilities.


Preferred Qualifications:

  • Microsoft Certified: Windows Server, or other relevant certifications.
  • Experience with cloud-based Windows environments, particularly Azure.
  • Experience in large-scale enterprise environments, including global or multi-site deployments.
  • Knowledge of ITIL practices and processes.