Customer Service Representative
2 weeks ago
- 401(k)
- Competitive salary
- Dental insurance
- Paid time off
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brandon Fresch - State Farm Agent, you will become a part of a high-energy, tight-knit group that thrives on teamwork. You must be on board to promote and execute the strongest possible customer service experience for our insured's while using the interactions as opportunities to improve upon and educate on the coverage we provide to the policyholders and our communities. Our agency is always striving to grow and improve, while also being a place where the team can cultivate a healthy work-life balance that supports each other while getting the job done. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. You will need to be licensed in Property & Casualty and Life & Health insurance. We will be here to help you achieve the license.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Maintain accurate records of customer interactions.
- Interact as a part of a team with exceptional communication skills.
- Currently or willing to become licensed for Property & Casualty insurance and Life & Health insurance
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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