Technical Support Specialist
3 weeks ago
Technical Support Specialist
We are seeking a skilled Technical Support Specialist to provide top-notch support for Windows 10/11 OS, Active Directory, Office 365, and networking.
Responsibilities:
- Deliver level 1-1.5 support for internal customers via various channels
- Ensure customer satisfaction by meeting needs in a timely and courteous manner
- Advocate for end users to ensure high-quality and timely service
Qualifications:
- 1+ years' experience in enterprise level desktop support
- Strong knowledge of Microsoft Office 365 products
- Experience using ITSM applications (preferably ServiceNow)
- Good attitude and excellent attendance
About Zillion Technologies:
Zillion Technologies is a leading provider of innovative technology solutions.
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