EUC Engineer

1 week ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Job Description

Provide IT Support

Provide technical support to users Perform ad-hoc analysis Assist users with hardware and software installations Act as a resource for colleagues with less experience

Maintain Systems

Organise system activities including planned maintenance events, system backup processes and disaster recovery drills Develop supporting documentation of all activities Research alternates to existing software and hardware

Implement New Systems

Install hardware equipment, software and maintenance agreements Perform acceptance testing of installed/upgraded equipment Oversee integration, compatibility and continuing operations of systems to ensure minimal disruption Design new methods of highly complex reporting and presentation Conduct office automation feasibility studies

Resolve Issues

Coordinate activities to identify, diagnose and rectify problems with little precedence Simulate user problems to resolve operating difficulties Develop innovative solutions and/or systems modifications to reduce user problems Develop mitigating and/or preventive solutions Assist senior leaders in disaster recovery planning and testing

Requirements

Diploma/Degree in Computer Science of equivalent At least 8 years experience in developing, implementing and maintaining IT systems Experience in mass EUC deployment for building relocation, renovation projects and new set-up implementation M365 experience is an added advantage. Certification in ITIL, MCSE preferred

EA Licence No: 11C5502 | EAP Registration No: R21100522


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