Customer Service Representative

4 weeks ago


San Jose, United States Emser Tile Full time

Minimum Requirements At least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workResponsibilities You will be responsible for converting customers into passionate evangelistsCommunicate with customers via phone, email, and chatProvide knowledgeable answers to questions about product, pricing, and availabilityWork with internal departments to meet customer's needsData entry in various platformsQualifications At least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.Company information: Established in 1968, Emser Tile, headquartered in Los Angeles, has become a leading designer and marketer of the world’s finest tile and natural stone. By offering unparalleled service and a dynamic selection of products, Emser is one of the most comprehensive sources for interior and exterior products that include porcelain, ceramic, metal, glass, quarry, decorative accents, and mosaics, cut-to-size stone, setting materials, and custom manufactured products made to your specifications. Emser products are designed for both residential and commercial projects. Emser’s 75 local sales and service locations, with plans to open additional locations, plus our two state-of-the-art distribution centers and over 2 million square feet of warehousing space, combine national presence with local service. This allows us to respond to the changing trends and technology.Company Specialties: Flooring Products, Product Design, Decorative Tile, Wall Tile, interior design, design, tile, flooring, glass tile, stone, and home decor#J-18808-Ljbffr



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