Library Technician

Found in: Talent US 2 C2 - 1 week ago

Washington, United States District of Columbia Courts Full time

Summary

This position is located in the Superior Court Library in the Special Operations Division of the District of Columbia Court. The Library Technician provides general office and clerical support to the public and DC Courts employees and demonstrates a commitment to excellent customer service. 

Duties

Brief Description of Major Duties:

Greets visitors and handles telephone calls and emails. Responds to general inquiries or refers complex questions to the Librarian. Performs intake and processing of newly acquired library materials including unpacking, recycling packing materials, confirming receipt of items on packing slips, and preparing for cataloging. Provides user support and technical assistance to library users utilizing library research platforms, the online catalog, other digital resources, or the Moultrie Remote Hearing Room.  Tracks the library management system for overdue books and books on reserve. Notifies employees via email of overdue materials. Assists in the weeding and de-acquisitioning of library materials and updates catalog records in the library management system. Performs library collection maintenance activities including shifting shelving, inventory, reshelving materials, and recording usage.  Assists library users with accessing computers, answering basic software and hardware questions, such as Microsoft Office suite, web browsers such as Chrome and Firefox, keyboard shortcuts, and solving basic printer troubleshooting. Handles all aspects of user management of the various digital resources provided to DC Courts' employees according to the standard operating procedure. Utilizes digital resource admin portals to add and remove users on a continual basis. Performs copy cataloging in the library’s management system. Unavailable in the LC Catalog, OHIO Link, or other open access index, are to be referred to the Librarian for original cataloging. Provides administrative support for library events including, prepares and distributes publicity materials and logistic support for event set-up. Provides support to the DC Superior Court librarian, when assigned.

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