Site Leader

1 month ago


Torrance, United States Premier Global Links Full time

Job Summary:
The Site Leader plays a critical role in supporting legal operations including tasks such as litigation copy/print services office supply management conference and breakroom maintenance front desk duties and mail and shipping tasks. This role requires the ability to work independently with minimal supervision.

Shift:
8:30 AM to 5:30 PM

Employment Type:
Temporary with potential for permanent engagement

Requirements:

  • High school diploma or GED
  • 2 years of experience in a related field
  • Experience in delivering both classroom and informal training
  • Proficiency in operating advanced machines and performing complex tasks
  • Strong organizational skills and goalsetting capabilities
  • Leadership and training experience
  • Technical proficiency in complex machinery and the ability to stay updated on industry trends

Key Responsibilities:

  • Lead the daily operations of a small site service area or shift (up to 2 people).
  • Develop implement and review operational procedures.
  • Manage customer accounts invoices and maintain a productive work environment.
  • Support daily facility management including reporting and escalating issues and ensuring customer satisfaction.
  • Serve as the primary point of contact for customer issues and contract compliance when no Site Manager is present.
  • Implement and manage Ricoh Service Excellence programs.
  • Monitor Service Level Agreements track contract compliance and report performance.
  • Perform various operational tasks including document management and work order creation.
  • Provide frontline support to customers including handling formal interactions.
  • Coordinate with vendors and facility management for inspections repairs and troubleshooting.
  • Assist with office moves including assessing seating layouts and scheduling.
  • Monitor and manage office supply levels and ordering.
  • Manage conference room coordination and A/V equipment.
  • Train staff on workflow processes and machine operations as needed.
  • Oversee payroll accuracy and correct time clock entries.
  • Achieve shift profitability by supervising efficient use of materials and supplies.
  • Ensure quality and deadline compliance by managing workflow and job scheduling.
  • Address pricing order and invoicing issues through communication with the sales department.
  • Conduct performance reviews and manage developmental plans for direct reports.
  • Maintain positive working relationships with all team members and departments.
  • Prepare accurate site reports and monthend management reports when required.
  • Interpret and manage financial results including profit and loss statements.
  • Assist in staffing and performance management of site personnel using Ricoh policies and tools.
  • Utilize Oracles iProcurement system for ordering site products and supplies.

Work Environment:

  • Primarily an office setting with standard lighting ventilation and noise levels.
  • Work assignments are varied requiring the ability to interpret and apply complex information.
  • Occasional physical effort required including walking standing bending lifting up to 50 lbs.
  • Moderate dexterity needed for tasks like typing handling documents and operating tools.

Physical Demands:

  • Primarily sedentary work but involves some physical activities such as walking standing bending reaching and lifting.

Additional Duties:

  • Other duties as assigned.

Remote Work :

No


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