Current jobs related to Client Service Representative- Callaway County Small Animal Veterinary Clinic - Fulton - Heartland Veterinary Partners

  • Client Service Representative

    2 months ago

    Fulton, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers...

  • Client Service Representative

    2 months ago

    Fulton, United States Heartland Veterinary Partners LLC Full time

    Job DescriptionPractice:We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all,...

  • Client Service Representative

    4 weeks ago

    Fulton, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers that...

  • Client Service Representative

    1 month ago

    Fulton, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers that...

  • Client Service Representative

    2 months ago

    Fulton, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers that...

  • Client Service Representative

    2 months ago

    Fulton, MO, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers that...

  • Client Service Representative

    2 months ago

    Fulton, MO, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and, above all, remembers that...

  • Vet Tech Externship- Callaway County Small Animal Clinic

    3 weeks ago

    Fulton, United States Heartland Veterinary Partners Full time

    Come extern with us! Heartland Veterinary Partners' Vet Tech Externship Program works to provide paid externship support for veterinary technician students. Externship length & requirements are dependent upon your university. Eligibility Must be currently enrolled in an accredited Veterinary Technician School

  • Client Service Representative

    1 week ago

    Fulton, MO, United States Heartland Veterinary Partners LLC Full time

    Practice: We are a full-service animal hospital and will take both emergency cases as well as less emergent medical, surgical, and dental issues. Our doctors are experienced in all types of conditions and treatments. - -stays on top of the latest advances in veterinarian technology and, above all, remembers that all animals and pets need to be treated with...

  • Veterinary Clinic Representative

    3 weeks ago

    Fulton, Missouri, United States Heartland Veterinary Partners LLC Full time

    Job Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Heartland Veterinary Partners LLC. As a key member of our practice, you will provide exceptional customer service to our clients and their pets, ensuring a positive experience from the moment they walk through our...

  • Veterinary Clinic Receptionist

    4 weeks ago

    Fulton, Missouri, United States Heartland Veterinary Partners LLC Full time

    Job Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Heartland Veterinary Partners LLC. As a key member of our practice, you will be responsible for providing exceptional customer service to our clients and patients.Key Responsibilities:Provide warm and friendly greetings...

  • Veterinary Clinic Receptionist

    2 weeks ago

    Fulton, Missouri, United States Heartland Veterinary Partners LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Heartland Veterinary Partners LLC. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesManage practice reception, including greeting clients,...

  • Digital Banker

    2 weeks ago

    Fulton, United States The Callaway Bank Full time

    If you have an outgoing and cheerful personality, positive attitude, and enjoy working in a fun team environment, we are looking for a Full-Time Assistant Digital Banker/Digital Banker for our Customer Care Team located in Fulton, MO. Salary commensurate with experience. The Digital Banker displays a genuine desire to assist our clients and has the ability...

  • Veterinary Care Specialist

    2 weeks ago

    Fulton, Missouri, United States Astrix Technology Full time

    Job Summary:The Site Veterinarian will provide medical and surgical care to multiple species of animals. Under the supervision of the Attending veterinarian and Animal Welfare Officer, the Site Veterinarian will design, implement, and monitor animal health programs and support overall facility compliance with all regulatory guidelines.Responsibilities:...

  • Veterinary Care Specialist

    2 weeks ago

    Fulton, Missouri, United States Joulé Full time

    Job Title: Veterinary Care SpecialistLocation: Fulton, MOHours/Schedule: Fulltime - 40/hrs weekType: 6 month contractResponsibilities:• Provide medical and surgical care to multiple species of animals under the supervision of the Attending veterinarian and Animal Welfare Officer.• Design, implement, and monitor animal health programs to support overall...

  • Veterinary Specialist

    4 weeks ago

    Fulton, Missouri, United States Astrix Technology Full time

    Site Veterinarian OpportunityWe are seeking a skilled Site Veterinarian to join our team at a global, research-driven pharmaceutical company focusing on treatment options for Animal Health.Responsibilities:Provide medical and surgical care to multiple species of animals.Design, implement, and monitor animal health programs under the supervision of the...

  • Agricultural Lending Specialist

    2 weeks ago

    Fulton, Missouri, United States The Callaway Bank Full time

    {"title": "Agricultural Commercial Lender", "description": "Job SummaryWe are seeking an experienced Agricultural Commercial Lender to join our team at The Callaway Bank. As a key member of our lending team, you will be responsible for originating, underwriting, and closing secured and unsecured Ag and Commercial loans. You will also establish and maintain...

  • Veterinary Care Specialist

    2 weeks ago

    Fulton, Missouri, United States Joulé Full time

    Job Title: Site VeterinarianLocation: On-site in Fulton, MO, with a 100% work schedule.Hours/Schedule: Full-time, 40 hours per week.Type: 6-month contract.Responsibilities: Provide medical and surgical care to multiple animal species under the supervision of the Attending Veterinarian and Animal Welfare Officer. Design, implement, and monitor animal health...

  • Veterinary Assistant

    2 weeks ago

    Fulton, New York, United States Riverside Veterinary Hospital Full time

    Job Summary:The Veterinary Assistant plays a vital role in supporting the medical team at Riverside Veterinary Hospital, providing exceptional care to patients and delivering outstanding client service.Key Responsibilities:Assist veterinarians and veterinary technicians with medical procedures and patient care.Provide guidance and support to support staff to...

  • Agricultural Commercial Lender

    2 weeks ago

    Fulton, Missouri, United States The Callaway Bank Full time

    Agricultural Commercial Lender Job DescriptionWe are seeking an experienced Agricultural Commercial Lender to join our team at The Callaway Bank. As a key member of our lending team, you will be responsible for originating, underwriting, and closing secured and unsecured Ag and Commercial loans. You will also establish and maintain positive relationships...

Client Service Representative- Callaway County Small Animal Veterinary Clinic

2 months ago

Fulton, United States Heartland Veterinary Partners Full time
About Callaway County Small Animal Veterinary Clinic
Our veterinary clinic and animal hospital are run by licensed and experienced veterinarians. Our team is committed to educating our clients on how to keep their pets healthy yearround with good nutrition and exercise. Callaway County Small Animal Veterinary Clinic stays on top of the latest advances in veterinarian technology and above all remembers that all animals and pets need to be treated with loving care in every checkup procedure or surgery.

We are a fullservice animal hospital and will take both emergency cases as well as less emergent medical surgical and dental issues. Our doctors are experienced in all types of conditions and treatments.

Hours of Operation: MondayFriday 8:00 am5:00 pm

Pay: $1114/hr

Position Purpose
Reporting into the Practice Manager the Client Service Representative (CSR) provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone) maintenance of veterinary medical records accounts maintenance cash processing data entry word processing and mail services. The CSR applies practical knowledge of practice processes and services the basic rules and regulations governing visitors and animal patient treatment and veterinary record requirements and terminology to ensure every patient is wellcared for and every client has an exceptional experience.

Certified Technician Competencies
  • Patience & Compassion: Remaining professional while still making Doctors teammates clients and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens medications patient instructions workflow and other jobrelated items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk reception area waiting area office public bathroom(s) and exam rooms.
  • Processes cash checks charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts recalls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications instructions new client kits and any other take home items.
  • Handles emergency situations with great care patience and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner ensuring every experience ends in satisfaction.

Requirements / Qualifications
  • Full or parttime
  • Ability to work on weekends
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE


Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program