Patient Accounts Representative
4 weeks ago
Overview:
Department: Business Office
Location: University Commons Campus; 6301 University Commons, South Bend, IN 46635
Hours: Full Time; Hours: Monday-Thursday 8:00am-5:00pm, Friday 8:00am-4:00pm
Good enough isnt for us. The South Bend Clinic's team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.
The South Bend Clinic works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
Responsibilities:
The Journeys and Adventures that Await
- Is available and answers a high volume of incoming phone calls within the Patient Accounts department adhering to all HIPAA guidelines.
- Provides customers with precise account information, updating demographic information, prorating accounts when necessary, making necessary corrections to the customers account and responding to customer concerns in a courteous and timely manner, documenting fully and accurately on the account or encounters appropriately.
- Had a full understanding of multiple payers, payer issues, contractual obligations, and patient responsibilities.
- Brings encounters to resolution by acting as a liaison between patient, payer and at time physicians, when needed, to provide the customer and/or payer with clear and accurate billing information to expedite payment in full in a timely manner.
- Works assigned listing of aged small balance accounts in a timely manner, resolving any billing issues that delay reimbursement, follows-up timely, and refers severely aged accounts to others in the collection department appropriately.
- Uses tact and sensitivity in communicating effectively and respectfully with physicians, patients, families, and coworkers.
- Has a thorough understanding of accounts, encounters, budgets, and invoices and is able to recognize coding issues, posting errors, and is able to appeal or re-file claims as necessary.
- Fully understands and is able to perform accurate account corrections.
- Performs all other duties as assigned.
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
- Takes initiative to seek out tasks and duties or to assist others as necessary.
- Performs other duties as assigned when appropriate.
The Experiences You Bring
Education/Certification/License:
High school diploma or equivalent is required.
Knowledge, Skills, and Abilities:
3 years of experience in a healthcare setting is required. Previous phone experience and excellent customer service skills required. Computer skills and accurate typing required.
-
Patient Accounts Specialist
2 weeks ago
South Bend, Indiana, United States The South Bend Clinic Full timeOverviewThe South Bend Clinic is seeking a highly skilled Patient Accounts Representative to join our Business Office team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and payers, resolving billing issues, and ensuring accurate and timely payment.ResponsibilitiesProvide accurate and timely...
-
Account Representative
1 month ago
South Bend, Indiana, United States Calvin Johnson - State Farm Agent Full timeJob OverviewAre you looking for a challenging and rewarding career in sales and customer service? As an Account Representative with Calvin Johnson - State Farm Agent, you will have the opportunity to build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key...
-
Insurance Account Representative
2 months ago
South Bend, Indiana, United States Ryan Walker - State Farm Agent Full timeROLE OPPORTUNITY:Ryan Walker - State Farm Agent is seeking a driven Producer who can identify opportunities and build long-lasting customer relationships. As our Insurance Account Representative, your knowledge of insurance products and industry trends enables you to communicate effectively with clients, understand their needs, and market products or...
-
Patient Service Representative
3 months ago
South Bend, United States Joints In Motion Medical Llc Full timeSmall business seeks entry level field patient service representative for South Bend IN area to facilitate delivery, return, fitting, reprocessing and provide use care instruction for the proper DME rehabilitation equipment ordered. PSRs also serve to complete, collect, and submit documentation and payment after conveying to patients the benefits details;...
-
Patient Service Representative
5 months ago
South Bend, United States Joints In Motion Medical Llc Full timeSmall business seeks entry level field patient service representative for South Bend IN area to facilitate delivery, return, fitting, reprocessing and provide use care instruction for the proper DME rehabilitation equipment ordered. PSRs also serve to complete, collect, and submit documentation and payment after conveying to patients the benefits details;...
-
Patient Service Representative
2 weeks ago
South Bend, Indiana, United States Beacon Health System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our Infusion Center team. As a key member of our administrative staff, you will provide exceptional support to our patients, physicians, and staff, ensuring seamless coordination of daily operations.Key ResponsibilitiesCoordinate daily administrative...
-
Patient Service Representative
2 months ago
Bend, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience.Preoperative Medicine Clinic - SCMG, Bend, OregonST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service RepresentativeREPORTS TO POSITION: Clinic Supervisor/ManagerDEPARTMENT: St. Charles Medical GroupDATE LAST REVIEWED: July 2024OUR VISION: Creating America's healthiest community,...
-
Patient Service Representative
2 weeks ago
Bend, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 per hour, based on experience. Heart & Lung Specialist SCMG - Bend Oregon This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program.ST. CHARLES HEALTH SYSTEM JOB DESCRIPTIONTITLE: Patient Service...
-
Patient Service Representative
1 month ago
Bend, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 hourly, varies on experience. Preoperative Medicine Clinic - SCMG, Bend, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Service Representative REPORTS TO POSITION: Clinic Supervisor/Manager DEPARTMENT: St. Charles Medical Group DATE LAST REVIEWED: July 2024 OUR VISION: Creating America's healthiest...
-
Patient Service Representative
4 weeks ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients...
-
Patient Access Representative
4 weeks ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Access RepresentativeAt St. Charles Health System, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and scheduling of patients for medical services.Key Responsibilities:Register patients...
-
Patient Service Representative Float
4 weeks ago
South Bend, Indiana, United States The South Bend Clinic Full timeOverviewDepartment: Central SchedulingLocation: Float RoleHours: Full Time; Hours: Monday-Friday 8:00 am - 5:00 pmThe South Bend Clinic is seeking a highly skilled and customer-focused Patient Service Representative Float to join our team. As a key member of our Central Scheduling department, you will be responsible for providing exceptional patient...
-
Patient Service Representative
1 month ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeSt. Charles Health System is seeking a Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Job Summary:The Patient Service Representative will act as a liaison...
-
Patient Access Representative
3 weeks ago
Bend, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 per hour, based on experience, in addition to shift differentials: Evening: $2.50/hr., Night: $5.50/hr., Weekend: $2.00/hr. This full-time position has variable shifts. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off...
-
Patient Service Representative
4 weeks ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeAt St. Charles Health System, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and service.Job Summary:The Patient Service Representative will act...
-
Patient Service Representative
1 month ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our medical offices, providing exceptional patient care, and supporting our clinical...
-
Account Representative
2 weeks ago
South Bend, Indiana, United States Calvin Johnson - State Farm Agent Full timeJob DescriptionAs a member of our agency team, you will have the opportunity to experience firsthand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.ResponsibilitiesEstablish customer relationships and follow up with...
-
Patient Service Representative
5 days ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at St. Charles Health System. As a Patient Service Representative, you will be the first point of contact for patients and families, providing exceptional customer service and ensuring a positive...
-
Patient Service Representative
2 weeks ago
Bend, Oregon, United States St. Charles Health System Full timeJob Title: Patient Service RepresentativeJob Summary:The Patient Service Representative acts as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks.Key Responsibilities:Accurately recording patient demographics, insurance, and billing information at the time of...
-
Patient Access Representative
7 days ago
Bend, United States St. Charles Health System Full timeTypical pay range: $20.57 - $26.74 per hour, based on experience. This position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access...
