Patient Accounts Specialist

1 month ago


South Bend, Indiana, United States The South Bend Clinic Full time
Overview

The South Bend Clinic is seeking a highly skilled Patient Accounts Representative to join our Business Office team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and payers, resolving billing issues, and ensuring accurate and timely payment.

Responsibilities
  • Provide accurate and timely information to patients and payers regarding their accounts and billing.
  • Resolve billing issues and discrepancies in a professional and courteous manner.
  • Work closely with patients, payers, and physicians to ensure clear and accurate billing information.
  • Utilize computer systems to manage and resolve accounts, including posting errors and coding issues.
  • Take initiative to seek out tasks and duties to assist others as needed.
Qualifications
  • High school diploma or equivalent required.
  • 3 years of experience in a healthcare setting, with previous phone experience and excellent customer service skills.
  • Computer skills and accurate typing required.
Benefits

The South Bend Clinic offers a comprehensive benefits package, including:

  • Comprehensive medical and prescription drug benefits.
  • $5,250 Tuition Reimbursement per year.
  • 40 hours paid volunteer time off.
  • A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
  • 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
  • 401(k) Match.
  • Profit-sharing program.


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