Patient Accounts Specialist
1 month ago
The South Bend Clinic is seeking a highly skilled Patient Accounts Representative to join our Business Office team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and payers, resolving billing issues, and ensuring accurate and timely payment.
Responsibilities- Provide accurate and timely information to patients and payers regarding their accounts and billing.
- Resolve billing issues and discrepancies in a professional and courteous manner.
- Work closely with patients, payers, and physicians to ensure clear and accurate billing information.
- Utilize computer systems to manage and resolve accounts, including posting errors and coding issues.
- Take initiative to seek out tasks and duties to assist others as needed.
- High school diploma or equivalent required.
- 3 years of experience in a healthcare setting, with previous phone experience and excellent customer service skills.
- Computer skills and accurate typing required.
The South Bend Clinic offers a comprehensive benefits package, including:
- Comprehensive medical and prescription drug benefits.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match.
- Profit-sharing program.
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