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Field Service Engineer

1 month ago

Chicago, United States Philips Iberica SAU Full time
Job Title

Field Service Engineer - CT/MRI (Chicago, IL)

Job Description

This position supports the Diagnostic Imaging Systems business within the greater Chicago area. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and diagnosis and treatment imaging solutions at customer sites.

Your role:

  • Assist in service repair, preventative maintenance, field change orders/installations for our diagnostic imaging equipment (MR/CT).
  • Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel.
  • Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables.

You‘re the right fit if:

  • Located in the Chicago area.
  • BSEE/BSEET preferred, or two-year formal education combined with appropriate high tech related experience.
  • At least three years of experience demonstrating repair and troubleshooting skills with diagnostic imaging equipment is required.
  • Ability to understand and apply electronic, mechanical and networking theory to install, diagnose and repair equipment including ability to read and interpret schematics and site drawings.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

How we work together:

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field-based role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won‘t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details:

The hourly pay range for this position in Illinois is $30.00 – $52.00, plus overtime eligible. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Additional Information:

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance of the Chicago area.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.

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