Field Service Support Engineer

3 weeks ago


Chicago, Illinois, United States Skyline Products Full time

We are seeking a highly motivated Field Service Support Engineer to join our team at Skyline Products. As a key member of our field service team, you will be responsible for providing top-notch customer support, installation, testing, and troubleshooting of dynamic message sign systems located on interstates, local roads, and gas stations.

The ideal candidate will have a strong background in electronics, excellent communication skills, and the ability to work well under pressure. This role requires frequent travel, up to 75%, to customer sites, so you must be comfortable with extended periods away from home and willing to adapt to changing situations.

**Key Responsibilities:**

  • Travel to customer sites to perform onsite installation, testing, and troubleshooting of dynamic message sign systems
  • Coordinate, manage, and complete assigned project work orders in a timely manner
  • Write routine trip reports, test result reports, feedback reports to engineering, and correspondence
  • Communicate frequently and effectively with both internal and external customers

**Requirements:**

  • Minimum of three years of experience in basic electronics
  • Equivalent military technical training and experience
  • Associate's or Bachelor's degree in electronics preferred
  • Able to read and interpret electrical schematics and wiring diagrams
  • Proficient with MS Office
  • Basic networking and Linux/Unix command line experience is a plus

**What We Offer:**

  • Competitive salary: $90,000 - $120,000 per year
  • Benefits package including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and development


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