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Training and Education Specialist II
3 months ago
Introduction
Start your Career at DOS
The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware’s historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans.
DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government.
For more information, please visit our today
Summary Statement
The incumbent in this position provides and coordinates training for Division of Corporations employees. Duties include coordinating and instructing courses on the DCIS application and Administrative Guidelines for Filing Documents; creating a training schedule; updating training materials; updating career ladder documents; communication with managers; revising the course curriculum to accommodate law changes and system updates; maintaining training records; making recommendations for training courses; facilitating and organizing the Divisions training library; creation of new courses for refresher training; and completion of assigned strategic plan initiatives.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities. Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources. Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices. Coaches others and provides feedback that fosters learning, understanding or improved performance. Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges. Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources. Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources. Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation. Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s). Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information. May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information. May operate and maintain training facilities such as visitor or education centers. May participate in reviewing, testing, and making recommendations on applicable technology. Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Training and Education Specialist II Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
One year of experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment. Six months’ experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation. Six months’ experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives. Six months’ experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.