Training and Development Spec6

Job Description:
Join Our Dynamic Team
Are you passionate about making a difference and ready to take on a new challenge? We are on the lookout for an enthusiastic individual who is eager to join a growing program that prides itself on a wonderful culture and a collaborative environment. If you’re someone who thrives in a vibrant setting and is excited about contributing to our mission of keeping Texans safe, come join Health Care Regulation.

Under the direction of the Training Manager V, the Training and Development Specialist VI performs highly advanced (senior level) curriculum development, planning, and training for all levels of Health Care Regulation (HCR) staff who conduct state and federal surveys, inspections, investigations, and other regulatory activities in acute-care programs, including hospitals, limited services rural hospitals, psychiatric hospitals, ambulatory surgical centers, birthing centers, end-stage renal disease facilities, freestanding emergency medical care facilities, crisis stabilization units, narcotic treatment clinics, special care facilities, certificate of public advantage, and chemical dependency treatment facilities; and of professional licensees including Licensed Chemical Dependency Counselors and Licensed Sexual Offender Treatment Providers.

The Training and Development Specialist VI work involves identifying and analyzing training needs; designing, developing, and implementing new and custom training programs, courses, workshops, curricula, materials, and competency assessments; coordinating, facilitating, and conducting online and classroom training and workshop sessions; providing on the job training and technical assistance; evaluating learner retention and satisfaction rates; working in and managing HCR’s Blackboard learning management system; learning, identifying, and streamlining federal, state, and program standards and training requirements; seeking and coordinating external training opportunities for HCR staff; collaborating with the policies and rules unit to track, plan, and devise solutions to implement legislation, statutes, rules, and policy and procedures; managing training projects; collaborating and coordinating with leadership, licensing, enforcement, compliance, and external partners; participating and providing input in the policy and rule-making process; and participating in workgroups to address statewide initiatives and improvement activities.

The Training and Development Specialist VI thoroughly understands various successful training and teaching methods in the regulatory, inspection, or investigation field to ensure the health and safety of Texans receiving services from licensed providers.

The position interacts routinely with HCR staff at all levels and other professional development staff. This position will travel to conduct training across the state of Texas and will be assigned special projects within the HCR department.

This position works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

**This position can be housed statewide.**
Essential Job Functions:
EJ1 Training Needs Analysis. Works collaboratively with the QA team, policy and rule developers, and HCR staff to evaluate and analyze HCR training needs by performing training needs assessments, conducting state and federal research, attending federal training, conducting comparison reviews, reviewing stakeholder input, and collaboratively discussing training needs with stakeholders. Recommends corrective action to management. Identifies short and long-range training goals. (20%)

EJ2 Curriculum Development. Oversees training and curriculum development projects. Based on identified training needs, determines appropriate training and development interventions; independently develops and designs curricula utilizing instructional design model (ADDIE); develops learning objectives, course outlines, knowledge assessments, training aids, manuals, policies, procedures, and other materials and products in plain and accessible language. Oversees and compiles data, writes reports, and participates in solving training problems. (20%)

EJ3 Training Delivery. Oversees, facilitates, and conducts classroom, distance, e-learning, or blended training sessions for internal and external stakeholders using effective classroom management techniques, modern training methods, learning management systems, presentation skills, instructional techniques, and various other technologies. Facilitates workshops, conferences, and other meetings for internal and external stakeholders. Oversees, plans, develops, and provides specialized and customized training to new and existing HCR staff, including inspector and investigator training, ongoing staff development training, continuing education programs, and technology-based classes. Coordinates training and educational programs, services, and activities. (20%)

EJ4 Collaboration. Collaborates with leadership, training, QA, licensing, enforcement, compliance, and external partners to successfully build effective relationships to resolve training needs and initiatives. Collaborates with the policies and rules unit to track, plan, and devise solutions for implementing legislation, statutes, rules, and policies. Participates and provides input in the policy and rule-making process and contributes to developing and enhancing regulatory standards. Participates in workgroups addressing statewide initiatives and improvement activities. Participates and provides input in the policy and rule-making process, contributing to developing and strengthening regulatory standards. (15%)

EJ5 Project Management. Manages training projects and assignments in a timely and orderly manner and adheres to quality standards. (10%)

EJ6 Regulatory Compliance & Technical Support. Maintains knowledge of federal, state, and program standards, updates, and training requirements to serve as a professional resource for HCR staff. Identifies and streamlines processes accordingly. Provides guidance to internal and external stakeholders. Performs related work as assigned and attends work on a regular and predictable schedule. (10%)

EJ7 Training Effectiveness. Develops methods and metrics for assessing and evaluating self and team effectiveness, including course and instructor evaluations, and recommends modifications and improvements as appropriate. Continuously assesses learner retention and satisfaction rates. Uses creativity and innovation to transfer knowledge and engage learners successfully. (5%)

Knowledge Skills Abilities:
Knowledge of federal, state, and program standards and training requirements within a regulatory, investigations, or protective services program.

Knowledge of legislation implementation, including researching, understanding, and transferring knowledge of statutes, rules, policies, and procedures.

Knowledge of quality and successful investigation practices.

Strong understanding of modern training and teaching methods.

Knowledge of advanced instructional design and curriculum development methods.

Knowledge of adult learning principles, practices, and techniques.

Knowledge of group processes, group dynamics, and interpersonal relations.

Knowledge of learning management and learning content management systems with knowledge specific to Blackboard Learn.

Skill in designing, developing, and implementing advanced training programs, courses, workshops, and competency assessments for clinical and non-clinical staff.

Skill in evaluating learner retention and satisfaction rates to assess the effectiveness of training programs and make data-driven improvements.

Skill in using learning management systems, particularly experience in using Blackboard Learn.

Strong oral and written communication skills.

Skill using a laptop, Microsoft Office applications, Kahoot, Blackboard, various presenter platforms, Microsoft Teams, and applicable software.

Ability to coordinate, facilitate, and conduct practical online and classroom training sessions, workshops, and presentations for all levels of staff.

Strong ability to communicate in person effectively, in front of small or large audiences, all levels of staff, recorded audio, or virtually.

Ability to write scripts, statewide communication, curriculum, or instructions using active voice and plain language.

Ability to provide on-the-job training and technical assistance, ensuring practical application and skill development among staff.

Ability to identify, analyze, and streamline processes.

Ability to seek and coordinate external training opportunities to enhance staff’s skill set and knowledge base.

Ability to manage multiple training projects concurrently, ensuring timely completion and adherence to quality standards.

Ability to assess training needs and performance.

Ability to analyze information and solve problems.

Ability to work independently and as part of a team.

Ability to demonstrate initiative and leadership skills.
Ability to multitask and prioritize workloads.

Ability to work with various personalities and learning styles.

Ability to participate and provide valuable input in process improvement activities.

Ability to work under minimal supervision, exercising considerable latitude for the use of initiative and independent judgment in decision-making.

Ability to think independently and critically using a creative and innovative thought process.

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