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Pre-sales Solution Engineer

3 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Pre-sales Solution Engineer (Security / Electronic)

The position of Technical Support is responsible for presales support to the sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

· technical consultation, system design and system solutions for all sales/SAM for SEA projects.

· activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

· all the system configuration and quotes are accurate for SEA region.

· technical training for SEA sales team and technical team.

· after sales technical support (project/CS) if any PM/engineer needs help.

· T&C support for SEA projects.

On site client training

· quality of company's services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.

· customer training materials and deliver professional customer training.

· internal training, improve skills.

Requirements

· 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.

· IT knowledge in security hardware, network and database.

· with security access control system, CCTV and alarm system products / systems is an advantage.

· with technical presales background will be an advantage.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)