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Solutions Architect

3 months ago

West Palm Beach, United States Granite Telecommunications Full time

General Summary of Position:

The Solution Architect’s role is one to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology and services solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, IoT, Smart Office, managed services, and mobility solutions.


Duties and Responsibilities:

  • Serve as the technical design and architectural expert across the Granite solutions portfolio
  • Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
  • Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
  • Serve as a deal architect for multi-faceted, multi-technology solutions
  • Partner with other company subject matter experts to build the customer solution
  • Develop and deliver technical presentations with customers and tailor content to audience as appropriate
  • Author and deliver solution designs, scope of work (SOWs) and technical project plans incorporating service and program management activities.
  • Understand the competitive landscape and can clearly articulate the technical differentiation and value proposition associated with the Granite solutions versus its competitors.
  • Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.


Required Qualifications:

  • Self-starter, goal-oriented, ability to work independently without micromanagement
  • BS or BA in Engineering or Computer Science or equivalent work experience
  • Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
  • 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.)
  • Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, scopes of work and/or technical project plans are required.
  • Experience in the development and implementation of IT and/or Managed Services solutions with accountability for end-to-end delivery
  • Ability to present both technical and non-technical information to broad audiences
  • Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.
  • Effective written communication skills.
  • opportunities where automation could assist in scaling a product initiative or just scaling an individual customer project
  • Ability to build relationships with clients & internal teammates to understand problem statements and be able to
  • Ability to take ownership of solutions to ensure the customer rollout is a white glove experience due to fantastic due diligence


Preferred Qualifications:

  • Network Architecture
  • Working knowledge of the following
  • Routers, VPN and Firewall- Cisco and Fortinet
  • Switches– Cisco, HP, Juniper
  • WAN– SDWAN, PTP, MPLS and VPN Topologies
  • Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology
  • Wireless– Cisco/Meraki, HP/Aruba, Juniper
  • Managed Services
  • Managed Wi-Fi
  • IaaS (Infrastructure as a Service)
  • NaaS (Network as a Service)
  • CCNA/CCNP Certification
  • Fortinet NSE 7 certification or equivalent
  • Juniper/128 Technologies experience
  • Cloud on ramp experience
  • Bachelor's Degree in Computer Science, Network Design, Network Security or related field
  • 5 years’ experience with network design and deployment concepts
  • 5 years’ experience with customer technical support
  • Experience with coding and automation platforms such as Python, JavaScript or similar