Health System Specialist

4 weeks ago


Wilmington, United States Veterans Health Administration Full time

Summary

This position is located at the Wilmington VA Medical Center in Wilmington, DE. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center.

Duties

** *THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties may include, but are not limited to the following:
Organizes, directs, controls and coordinates group activities in a timely and effective manner. Conducts extensive work in analyzing data and conducting background research on the issue. Pulls, isolates and manipulates data to identify root causes of a performance issue. Develops statistical models to measure successful of performance improvement actions. Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more. Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level. Leads project teams through designed brainstorming sessions to develop solutions towards a specific deliverable or goal during a project. Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. Plans and conducts studies directed at reducing errors due to cognitive overloading and human computer interaction failure. Collects baseline information, identifies limitations in current systems, and discovers potential improvements. Provides instruction to others on Lean, Lean Six Sigma, Systems Redesign or other improvementmethodologies principles and tools through formal classroom instruction or small group mentoring. Responsible for leading the team through development of control strategies, to ensure project solutions are sustained after the project lifecycle. Performs other related duties as assigned.

Work Schedule: Monday - Friday, 8:00am-4:30pm
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI) : Not Approved
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Financial Disclosure Report: Not Required

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