Current jobs related to Customer Experience Coordinator - Baltimore - USALCO

  • Resident Experience Coordinator

    2 weeks ago

    Baltimore, Maryland, United States Bozzuto Full time

    About the RoleWe are seeking a highly skilled and customer-focused Resident Experience Coordinator to join our team at Bozzuto. As a key member of our community, you will be responsible for creating a welcoming and inclusive environment for our residents.Key ResponsibilitiesSolving Problems and Providing Timely AssistanceYou will be the first point of...

  • Customer Support Coordinator

    9 hours ago

    Baltimore, United States Johns Hopkins University Full time

    Johns Hopkins University Press seeks a Customer Support Coordinator who will be responsible for managing support for over 100,000 books, 800 journals, 300 publishers to a customer base of ~3,000. The Customer Support Coordinator will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global...

  • Customer Experience Ambassador

    3 weeks ago

    Baltimore, Maryland, United States DreamCrafters Management Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative at Dreamcrafters Management. As a key member of our hospitality team, you will play a vital role in delivering exceptional consumer experiences and driving sales growth for our clients.Key ResponsibilitiesDevelop a deep...

  • Customer Experience Representative

    2 weeks ago

    Baltimore, Maryland, United States Beacon Street USA Full time

    Overview:Baltimore-based Beacon Street USA is seeking a highly skilled Customer Experience Representative to join our team of talented professionals dedicated to delivering world-class support to our subscribers. The ideal candidate will possess the intellectual curiosity to learn about our business and assist in other areas in the...

  • Customer Experience Ambassador

    3 weeks ago

    Baltimore, Maryland, United States DreamCrafters Management Full time

    Customer Support RepresentativeThe cornerstone of our hospitality-driven approach is putting the consumer first. As a Customer Support Representative at Dreamcrafters Management, you will play a pivotal role in fostering meaningful connections with our clientele. Your primary objective will be to deliver exceptional consumer experiences, whether it's...

  • Customer Experience Ambassador

    3 weeks ago

    Baltimore, Maryland, United States Maryland Zoo Full time

    Customer Experience AmbassadorThe Maryland Zoo is seeking a Customer Experience Ambassador to join our team. As a key member of our Visitor Services team, you will be responsible for delivering exceptional guest experiences that exceed our visitors' expectations.Key Responsibilities:* Provide exceptional customer service to guests, responding to their needs...

  • Customer Experience Ambassador

    3 weeks ago

    Baltimore, Maryland, United States Maryland Zoo Full time

    Customer Experience AmbassadorAt Maryland Zoo, we're seeking a Customer Experience Ambassador to join our team. As a key member of our Visitor Services team, you'll be responsible for delivering exceptional guest experiences, ensuring a positive and memorable visit for all our visitors.Key Responsibilities:Provide exceptional customer service to guests,...

  • Customer Experience Specialist

    3 weeks ago

    Baltimore, Maryland, United States Beacon Street USA Full time

    OverviewBaltimore-based Roundtable Research is seeking a highly skilled Member Services Associate to join our team of talented and passionate employees dedicated to delivering world-class support to our subscribers. The ideal candidate will possess the intellectual curiosity to learn about our business and assist in other areas as needed.ResponsibilitiesAs a...

  • Customer Experience Associate

    5 months ago

    Baltimore, United States Hertz Full time

    Wage:$18.50/hr Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Allowed to legally drive a vehicle Ability to work any schedule to include nights, weekends, and holidays based on the demands...

  • Customer Experience Associate

    2 weeks ago

    Baltimore, Maryland, United States BARK SOCIAL - Baltimore Full time

    About Us:Bark Social is a unique destination where dogs and their owners can socialize and have fun. We are seeking a Customer Experience Associate to join our team and provide exceptional service to our guests.Key Responsibilities:Check members and guests into the park, ensuring a smooth and welcoming experience.Communicate park rules and promotions to...

  • Customer Experience Ambassador

    2 weeks ago

    Baltimore, Maryland, United States AEG Full time

    Customer Experience AmbassadorAbout UsAEG is a world leader in live entertainment. Our mission is to create unforgettable experiences for our guests.Job SummaryWe are seeking a Customer Experience Ambassador to join our team at CFG Bank Arena. As a representative of AEG, you will be responsible for providing top-notch customer service to our...

  • Fitness Experience Coordinator

    4 weeks ago

    Baltimore, Maryland, United States Orangetheory Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist at Orangetheory Fitness. As a key member of our studio team, you will be responsible for delivering exceptional customer service, ensuring smooth day-to-day operations, and promoting a positive and inclusive studio culture.Key...

  • Customer Experience Key Carrier

    1 month ago

    Baltimore, Maryland, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled Customer Experience Key Carrier to lead our front-end operations and deliver exceptional customer service. As a key member of our team, you will be responsible for managing and executing effective store recovery standards, leading omnichannel processes, and maintaining a customer-centric shopping...

  • Customer Experience Key Carrier

    3 weeks ago

    Baltimore, Maryland, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Experience Key Carrier to join our team at Michaels Stores. As a key member of our retail operations team, you will be responsible for delivering exceptional customer service, managing front-end operations, and leading our omnichannel processes.Key ResponsibilitiesAssist Store Manager in...

  • Sales Associate

    2 weeks ago

    Baltimore, Maryland, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and maintaining a great store experience.Key ResponsibilitiesCustomer Experience: Model and promote...

  • Sales Associate

    3 weeks ago

    Baltimore, Maryland, United States Chico's Full time

    Job Summary:As a Sales Associate at Chico's FAS, you will play a key role in delivering exceptional customer experiences and driving sales growth. You will be responsible for promoting a customer-focused sales culture, maintaining knowledge of current sales and promotions, and ensuring a great customer experience. Key Responsibilities: Drive sales growth by...

  • Customer Service Coordinator

    3 weeks ago

    Baltimore, Maryland, United States Childs Express Full time

    Job OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Dispatcher. In this role, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring timely delivery of our services.Key Responsibilities:Provide product and service information to...

  • Sales Associate

    2 weeks ago

    Baltimore, Maryland, United States Chico's Full time

    Job Title: Sales AssociateJob Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Customer Experience:Model and promote the...

  • Retail Sales Associate

    3 weeks ago

    Baltimore, Maryland, United States Workwear Outfitters Full time

    At Workwear Outfitters, we're looking for a Retail Sales Associate to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and promoting our products to customers. You'll work closely with our customers to understand their needs and provide expert advice on our products. Your goal will be to...

  • Scheduler Coordinator

    3 weeks ago

    Baltimore, Maryland, United States Risus Talent Partners Full time

    Job Summary:This role is responsible for coordinating, scheduling, and dispatching marine equipment and personnel. The ideal candidate will be proactive, detail-oriented, and customer-service friendly.Key Responsibilities:Receives and processes orders for delivery and transport of petroleum products via Company equipment.Coordinates equipment to meet the...

Customer Experience Coordinator

2 months ago

Baltimore, United States USALCO Full time

Job Overview

USALCO the leader in potable as well as industrial water and wastewater treatment chemistry is hiring for a Customer Excellence Coordinator. The primary responsibility of this role is to ensure exceptional customer satisfaction and loyalty through effective processes communication and service delivery. The ideal candidate will have exceptional interpersonal skills a strong customercentric mindset and a passion for delivering outstanding customer experiences.

The position will work remotely from a home office.

Responsibilities

Duties include but are not limited to the following:

  • Act as the main point of contact for customer inquiries feedback and escalations
  • Implement and maintain strategies to enhance customer satisfaction and retention
  • Monitor customer interactions across various channels and ensure timely responses
  • Collaborate with crossfunctional teams to address customer needs and issues
  • Develop and implement customer service training programs for staff
  • Analyze customer feedback and data to identify trends and areas for improvement
  • Implement and manage customer engagement initiatives such as loyalty programs or surveys

Other duties may be assigned.

Required Qualifications

  • Knowledge of appropriate software including Microsoft Word Excel and Outlook Microsoft PowerPoint Adobe Acrobat and CRM software (Salesforce preferred)
  • Strong Interpersonal skills analytical skills and English communication skills
  • Ability to problem solve quickly and prioritize tasks according to their importance
  • 3 years of experience as an Inside Account Manager Key Account Manager Customer Service Representative or relevant role
  • Ability to work effectively in a fastpaced environment
  • Passion for delivering exceptional customer experiences
  • Valid drivers license

Working Conditions

  • Environment primarily includes indoor work
  • Physical requirements include standing sitting stooping reaching bending and typing
  • Workdays are Monday Friday with weekend work as needed
  • Proven experience in customer service or customer experience roles
  • Strong interpersonal and communication skills

If you are dedicated to fostering strong customer relationships and driving customer satisfaction we invite you to apply for the Customer Excellence Coordinator position. Join our team and make a positive impact on our customers experience. Apply now

USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law. As a general policy USALCO does not offer employment visa sponsorships upon hire or in the future.

Remote Work :

No