Customer Experience Associate

5 days ago


Baltimore, Maryland, United States BARK SOCIAL - Baltimore Full time

About Us:

Bark Social is a unique destination where dogs and their owners can socialize and have fun. We are seeking a Customer Experience Associate to join our team and provide exceptional service to our guests.

Key Responsibilities:

  • Check members and guests into the park, ensuring a smooth and welcoming experience.
  • Communicate park rules and promotions to guests, highlighting the value of a Bark Social visit.
  • Assist guests in the retail space, providing information about our products and services.
  • Maintain the retail area and inventory, ensuring a clean and organized environment.
  • Monitor our location email inbox and respond to emails, new leads, and notifications.
  • Keep the check-in and retail areas clean, organized, and free of clutter.
  • Perform hourly temperature checks and maintain the clubhouse.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Passion for dogs and customer service.
  • Proactive and friendly attitude.

What We Offer:

A fun and dynamic work environment, opportunities for growth and development, and a chance to be part of a growing company that is passionate about dogs and customer service.



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