Office Specialist 1

3 months ago

Portland, United States State of Oregon Full time
Job Description:

Do you have exceptional customer service skills? Do you thrive in a fast-paced environment with competing priorities? Do you have excellent organization, attention to detail, and time management skills?  If so, please consider joining our WorkSource Oregon team and apply today

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences.

What You Will be Doing:

Providing support to the Employment Service units, maintaining and updating records and files of work performed, creating lists to monitor other activities. Keying Employment Services related data, answering phone as needed and taking message or referring caller. Providing front desk reception; directing customers, responding to customer inquiries and other duties as assigned.

 In this role you will:

  • Answer front desk telephone and direct calls to appropriate person or unit, and take accurate, detailed messages.

  • Greet customers at front desk and update the office tracker with customers to be served.

  • Receive data for keying. Enters data, Proofread and correct errors on screen before entering data into computer.

  • Sort and distribute incoming packages or parcels to appropriate staff.

  • Maintain office copier / printer.  

  • Assist with ordering, receiving, distributing office supplies. Maintain office inventory and keep stock room organized.

  • Record and type staff/unit meeting minutes, distribute copies to appropriate staff.

  • Update and file information on policy and office procedures.

For a full Position Description, please click .

What We Are Looking For (Desired Attributes):

REQUIRED: Resume Attachment. Please understand that if there is no resume attached, your application will graded as non-responsive or incomplete during the screening stage.

  • Responsibility: Demonstrated responsibility for your own actions and a commitment to performing assigned tasks. Ability to comply with requirements regarding sensitive and confidential data.

  • Adaptability and Resilience: Ability to be comfortable with changing or uncertain environments. Ability to remain professional, calm and adapt communication style with diverse customer needs or customers that are frustrated or upset.

  • Computer Skills: Computer Input/ Retrieval of Information, Generate Data and Reports

  • Current OED or relevant office related experience.

  • Commitment to valuing diversity and promoting inclusion.

Required Minimum Qualifications:

One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents;

OR

An equivalent combination of experience and college coursework or training in a general office occupation.

What’s in it for You?

  • A workplace that balances productivity with enjoyment and encourages learning and mentoring.

  • Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.

  • A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.

  • Work/life balance, 11 paid holidays a year, and a

  • If you have federal student loan debt or are thinking of going back to school, then you may benefit from the (PSLF). PSLF allows you to make 120 qualifying payments on your student loan while working full-time for a qualifying employer. PSLF student loan debt may be forgiven. OED positions may qualify for PSLF, please visit the website for more information and/or verification.

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