Assistant relation client

3 weeks ago


Carlsbad, United States Groupe Talents Handicap Full time
Description du poste :

En tant que cabinet de recrutement spécialisé dans l'emploi et le handicap, Talents Handicap accompagne de très nombreuses entreprises & organisations en France dans leurs recrutements de collaborateurs en situation de handicap. Dans ce cadre, nous recherchons pour le poste ci-dessous des candidats, en situation de handicap et vous invitons à postuler si vous correspondez au profil.
Vos missions au quotidien : Les équipes Société Générale sont présentes aux côtés de 8 millions de clients particuliers et 466 000 clients professionnels, associations et entreprises pour les accompagner, dans la durée, avec des solutions adaptées à leurs besoins.Nous vous proposons de rejoindre le Centre d'Affaires de Benelux Desk en tant que Gestionnaire relation client (GRC) en CDD pour une durée de 5 mois. La maîtrise du néerlandais est indispensable.En collaboration avec les Chargés d'Affaires des portefeuilles de clients, vous assurez un niveau élevé de satisfaction client en leur offrant une écoute et une prise en charge personnalisée des demandes et une haute qualité de service.
Et si c'était vous : COMMERCIAL : Vous participez à la mise en œuvre des entrées en relation en respectant les conditions tarifaires Vous êtes l'interlocuteur privilégié du client en répondant à leur besoin (flux, signature acte de crédit, accompagner les clients dans l'utilisation des outils digitaux et opérations espèces et chèques, mandats et pouvoirs) Vous participez aux plans d'actions commerciaux lors des revues de portefeuille Vous participez à la préparation des rendez-vous Saisir et renouveler les comptes à termes et gérer les contrats et avenants CONFORMITÉ Vous prenez en charge et traitez les demandes et événements de crédit dans le respect des réglementations
Plus qu'un poste, un tremplin : Le métier de Gestionnaire Relation Client est une fonction clé pour découvrir notre réseau Banque de Détail. Grâce à nos programmes de formation personnalisés et à la mobilité interne, vous pourrez évoluer sur des postes de Chargé(e) d'affaires PME, Chargé(e) de financement entreprise…
Pourquoi nous choisir : Chez Société Générale, nous sommes convaincus que les personnes sont moteurs du changement, et que le monde de demain sera fait de toutes leurs initiatives, des plus petites aux plus ambitieuses.Que vous nous rejoigniez pour quelques mois, quelques années ou toute votre carrière, ensemble nous avons les moyens d'avoir un impact positif sur l'avenir. Créer, oser, innover, entreprendre font partie de notre ADN.Si vous aussi vous souhaitez être dans l'action, évoluer dans un environnement stimulant et bienveillant, vous sentir utile au quotidien et développer ou renforcer votre expertise, nous sommes faits pour nous rencontrer Vous hésitez encore ?Sachez que nos collaborateurs peuvent s'engager quelques jours par an pour des actions de solidarité sur leur temps de travail : parrainer des personnes en difficulté dans leur orientation ou leur insertion professionnelle, participer à l'éducation financière de jeunes en apprentissage ou encore partager leurs compétences avec une association. Les formats d'engagement sont multiples.

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