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Client Partner

1 month ago

San Francisco, United States Adikteev Full time

★ WHO WE ARE

Adikteev, a member of the 2023 ‘French Tech 120,‘ fuels the app ecosystem by inspiring users to engage with the apps they know and love. Specializing in user retention, we grow in-app revenue and build user loyalty with custom retargeting and churn prediction campaigns.

With over 100 employees and offices in Paris, San Francisco, and Seoul, Adikteev operates worldwide, achieving a 60% revenue growth this year ($50m+ revenues in 2023)


★ HOW WE DO IT

☆ Own It, Live It: Our top priority is making sure our customers are not just happy but thrilled. We‘re not afraid to make bold moves, take charge of challenges, and see them through to the end.
☆ Rolling with the Changes: We don‘t just face challenges, we predict them. Agility is our middle name, and we‘re all about continuous learning. Adaptability is our recipe for success.
☆ Making Waves with Purpose: We‘re here to make a difference. Every decision and action we take is aimed at making a meaningful impact.
☆ The ADIKTEAM Vibe: It‘s not just a team; it‘s the ADIKTEAM. Each one of us is a crucial part of the squad and we‘re always on the lookout for A+ players.

★ WHAT YOU WILL DO

  • Ensure day-to-day communication and build long-term relationships with some of the top mobile apps, game developers and agencies in EMEA
  • Strive to understand business models & focus areas of your clients and be their strategic partner to grow their mobile retargeting efforts
  • Take full accountability for campaign success from onboarding to evergreen status and partner closely with Sales and Campaign management team
  • Ensure ongoing monthly client budgets are maintained, fulfilled, and scaling
  • Provide clients with reporting and high-quality presentation, successfully demonstrating the value of Adikteev’s services and offerings
  • Be responsible for client business reviews, communicate campaign optimisations and escalate any internal issues and concerns raised by clients
  • Work with Marketing to create value from the client in the form of case studies, product reviews, surveys, …

★ WHO YOU ARE

You will be a good fit for the Account Management team at Adikteev if you:

  • At least 3 years of experience in account management in the AdTech/Gaming industry, ideally within the EMEA market
  • Mobile marketing expert - excellent understanding of mobile KPIs, strategy and industry trends and ability to explain complex concepts in simple & concise ways.
  • Customer-obsessed with high standards for yourself, demonstrating world-class service to clients daily.
  • Demonstrate good time and priority management to be able to be available for your clients as well as for your team
  • Ability to work in a fast-paced environment where change is frequent
  • High-degree of ownership
  • Team player with high level of autonomy
  • Fluent English; French, Russian or Hebrew is a plus.
Please note that, for legal reasons, candidates are required to hold European citizenship and/or maintain residency within the European Union in order to be considered for this position.

★ PERKS AND BENEFITS

  • Competitive Salary ;
  • Performance-based Quarterly bonus with transparent KPIs;
  • Profit-sharing scheme (‘Prime de participation‘) ;
  • Longevity bonus every 2 years ;
  • Healthcare plan with excellent coverage (50% of the contribution covered by Adikteev) ;
  • €9 Lunch Vouchers (Tickets Restaurant - SWILE card - 50% of the contribution covered by Adikteev) ;
  • 4 1/2 days work week (Fridays afternoon off) ;
  • “RTT” ;
  • 50% of transportation fees covered by Adikteev (Navigo Pass)
  • Mental Health support ;
  • Flexible remote working policy ;
  • Regular team-life event / activity
  • Parental leave Policy.


★ OUR PROCESS

  • Call with Maxime, Talent Acquisition Partner
  • Team fit interview with Antoine, Chief Customer Operations
  • Use case to complete remotely and present to Nadya, EMEA/APAC Head of Revenue, and Ashmita, Senior Client Partner
  • Final interview with Emilien, Co-Founder, and Clément, Chief Operations Officer

We prioritize people, not just job titles.

At Adikteev, we value talent in all its many forms and qualifications. If, after reading this job description, you feel that the position aligns with your current abilities and career aspirations, we encourage you to apply even if you don‘t have every skill listed.

Not everyone will make it through our hiring process, but your skills might just be the perfect match for another adventure we have now or down the road.

As an Employer of choice, Adikteev does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors and clients.

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