Customer Service Project Manager

3 weeks ago

El Paso, United States Schneider Electric Full time
This position is accountable for managing large customer engineered to order projects at the El Paso, TX sites to ensure the customer receives the best sales service possible and Schneider Electrics sales opportunities are maximized. The project scope typically incorporates complex equipment and can extend over multiple years.

What will you do?
  • Takes ownership for the customer as the primary order management contact at Schneider Electric
  • Initiates, plans, executes, controls, and closes customer projects/programs
  • Confirms customer requirements, which includes drawings, specifications, job site requirements, Bill of Material alignment with specifications, and clarifing exceptions
  • Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation
  • Partners with Field Sales or higher-level project management roles to validate the project's statement of work and contract terms with the customer

What qualifications will make you successful?
  • This position requires a 4-year degree (engineering or supply chain preferred)
  • The ideal candidate will possess excellent communication and interpersonal skills, the ability to multitask, work in a fast-paced environment and have time management skills
  • Standard business application software experience to include MS Office 365, MS Excel and MS Access
  • Knowledge of Q2C, SE Advantage, Bridge Front Office and other business systems preferred
What's in it for me?
  • Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more.

Who will you report to?

Plant Manager

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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