Collision Center Manager

6 days ago

Palm Beach Gardens, United States Schumacher Auto Group Full time

Schumacher Automotive Group in North Palm Beach is seeking a Collision Center Manager who will plan and implement the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible for coaching and empowering each team member's performance and success in their individual roles. The Collision Center Manager will promote and maintain the highest quality standards of professionalism in serving all customers and plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members and is always committed to leading by example.

Essential Job Responsibilities

  • Plan and implement the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met.
  • Establish long-term and short-term goals to ensure shop is successful.
  • Lead the collision shop team by ensuring estimating and sales targets objectives are met.
  • Communicate performance objectives to all personnel.
  • Identify, establish and monitor financial performance goals for the shop including sales growth and gross profit on labor, parts, paint & materials.
  • Control overhead expenses and assist in the management of receivables.
  • Set standards and develop action plans to facilitate improvement of business performance and standards for quality, customer service and satisfaction, promotional efforts, and employee satisfaction and retention.
  • Manage the retention of personnel as needed to achieve objectives and maintain the long-term health of the business.
  • Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job skills enhancement.
  • Manage the primary relationships with outside entities including insurers, vendors, major customers, and the community.
  • Proactively manage the customer service and quality assurance levels of the business.
  • Direct the repair process to achieve repair quality standards, consistent priorities, and high productivity.
  • Reviews supplemental damage with technicians and insurance adjusters.
  • Quality inspects work assignments randomly and frequently.
  • Maintain a clean and organized repair facility.
  • Monitor all maintenance required for all shop equipment, including the paint booth.
  • Ensure all staff wear proper safety gear and adheres to dress code.
  • Open and close the facility daily as per established procedures.
  • Manage all estimates to ensure labor mix is within established standards.
  • Manage store capacity.
  • Lead and manage all repair facility personnel.
  • Attend operations meetings and provide updates on KPIs frequently.
  • Duties, responsibilities, and activities may change at any time with or without notice.
Education/Requirements:
  • Post secondary education or equivalent.
  • Proven leadership experience in a collision repair environment or similar role
  • Required Skills/Abilities
  • 3+ years managing a team
  • 5+yYears leading a collision or repair shop department.
  • Good knowledge of the insurance claims process
  • Experience in the automotive industry is required.
  • Certification in collision repair or related field is a plus.
  • Attention to detail and a high degree of accuracy.
  • Ability to consistently demonstrate a successful client experience.
  • Communicate clearly both verbally and in writing.
  • Ability to motivate others utilizing effective coaching tools and management skills.


Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Collision Estimator

    2 days ago

    West Palm Beach, Florida, United States Caliber Collision Centers Full time

    Job SummaryWe are seeking a skilled Collision Estimator to join our team at Caliber Collision Centers. As a key member of our team, you will be responsible for performing all-purpose duties, including writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork prior to vehicle delivery.Key...

  • Collision Management Specialist

    1 week ago

    Daytona Beach, Florida, United States Classic Collision Inc Full time

    General Manager - Collision RepairClassic Collision Inc is seeking a highly skilled and experienced General Manager to lead our collision repair center. As a key member of our team, you will be responsible for the overall operations and financial results of our center, including but not limited to operations, internal and external development, business...

  • Collision Repair Technician

    2 weeks ago

    Deerfield Beach, Florida, United States Truckstar Collision Center Full time

    Join Our Team at Truckstar Collision CenterWe are seeking a skilled and motivated Collision Repair Technician to join our team at Truckstar Collision Center. As a key member of our team, you will play a critical role in ensuring the highest quality repairs for our customers.About the RoleThe successful candidate will be responsible for:Disassembling and...

  • Collision Estimator

    2 weeks ago

    Huntington Beach, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers is seeking a skilled Collision Estimator to join our team. As a key member of our team, you will be responsible for performing all-purpose duties, including writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork prior to vehicle delivery. You will also be...

  • Collision Repair Technician

    3 weeks ago

    Deerfield Beach, Florida, United States Truckstar Collision Center Full time

    About Truckstar Collision CenterWe are a family-owned and operated heavy duty collision repair shop with a reputation for excellence since 1997. Our team takes pride in providing a fun and fulfilling work environment for our employees.BenefitsMonthly incentives for work producedWeekly pay periodFree coffee and monthly lunchesCompany sponsored health...

  • Collision Repair Technician

    1 month ago

    Deerfield Beach, Florida, United States Truckstar Collision Center Full time

    About the RoleWe are seeking a skilled and detail-oriented Collision Repair Technician to join our team at Truckstar Collision Center. As a key member of our team, you will be responsible for ensuring the highest quality repairs and customer satisfaction.Key ResponsibilitiesDisassemble and assemble vehicles as needed to ensure accurate and efficient...

  • Collision Center Estimator

    1 month ago

    Palm Beach Gardens, Florida, United States Schumacher Auto Group Full time

    About the RoleSchumacher Auto Group is seeking a skilled Collision Center Estimator to join our team. As a key member of our collision center, you will be responsible for appraising vehicle damage to determine the cost of repairs for insurance claim settlements.Key ResponsibilitiesDamage Assessment: Examine damaged vehicles to determine the extent of...

  • Collision Estimator

    4 weeks ago

    Long Beach, California, United States Craftsman Collision Full time

    About the RoleCraftsman Collision is a leading provider of collision repair services, dedicated to delivering exceptional customer experiences and high-quality repairs. We are seeking a skilled and detail-oriented Collision Estimator to join our team.Key ResponsibilitiesConduct thorough inspections of damaged vehicles to determine the extent of repairs...

  • Prep Technician

    4 weeks ago

    Deerfield Beach, Florida, United States Truckstar Collision Center Full time

    About Truckstar Collision CenterWe are a reputable, family-owned and operated heavy-duty collision repair shop, dedicated to providing top-notch services to our customers since 1997.Our team takes pride in delivering exceptional results, working on all makes and models, and creating a fun and fulfilling work environment for our employees.Benefits**Monthly...

  • Collision Damage Estimator

    2 weeks ago

    Palm Beach Gardens, Florida, United States Schumacher Auto Group Full time

    Collision Center Estimator Job DescriptionSchumacher Auto Group is seeking a skilled Collision Center Estimator to join our team. As a key member of our collision repair team, you will be responsible for appraising vehicle damage to determine the cost of repairs for insurance claim settlements.Key Responsibilities:Examine damaged vehicles to determine the...

  • Collision Repair Estimator

    2 weeks ago

    West Palm Beach, Florida, United States Schumacher Auto Group Full time

    About the RoleSchumacher Auto Group is seeking a skilled Collision Repair Estimator to join our team in West Palm Beach. As a key member of our collision center, you will be responsible for appraising vehicle damage to determine the cost of repairs for insurance claim settlements.Key ResponsibilitiesExamine damaged vehicles to assess the extent of...

  • Collision General Manager

    4 months ago

    New Smyrna Beach, United States The Boyd Group Full time

    Company: Gerber Collision & GlassWELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...

  • Center Manager

    4 weeks ago

    Palm Beach Gardens, United States Claremedica- Palm Beach Gardens Full time

    ESSENTIAL FUNCTIONS: The Center Manager has a highly visible role in the organization and is responsible for overseeing and optimizing the operational efficiency and effectiveness of a care center. This role involves strategic planning, resource management, and collaboration with clinical and administrative teams to ensure high-quality patient care,...

  • Center Manager

    4 weeks ago

    Palm Beach Gardens, United States Claremedica- Palm Beach Gardens Full time

    ESSENTIAL FUNCTIONS: The Center Manager has a highly visible role in the organization and is responsible for overseeing and optimizing the operational efficiency and effectiveness of a care center. This role involves strategic planning, resource management, and collaboration with clinical and administrative teams to ensure high-quality patient care,...

  • Center Manager

    2 weeks ago

    Palm Beach Gardens, United States Claremedica- Palm Beach Gardens Full time

    ESSENTIAL FUNCTIONS: The Center Manager has a highly visible role in the organization and is responsible for overseeing and optimizing the operational efficiency and effectiveness of a care center. This role involves strategic planning, resource management, and collaboration with clinical and administrative teams to ensure high-quality patient care,...

  • Center Manager

    1 week ago

    Palm Beach Gardens, United States ClareMedica Health Partners LLC Full time

    Job DescriptionJob DescriptionDescription:DUTIES AND RESPONSIBILITIES:Responsible for best-in-class patient experience at care center which includes implementing initiatives to enhance the patient experience and satisfaction.Accountability and management of Care Center P&L which includes working with the finance team to develop and manage budgets for their...

  • Center Manager

    2 weeks ago

    Palm Beach Gardens, United States ClareMedica Health Partners LLC Full time

    Job DescriptionJob DescriptionDescription:DUTIES AND RESPONSIBILITIES:Responsible for best-in-class patient experience at care center which includes implementing initiatives to enhance the patient experience and satisfaction.Accountability and management of Care Center P&L which includes working with the finance team to develop and manage budgets for their...

  • Customer Service Representative

    4 months ago

    Virginia Beach, United States Performance Collision Centers Full time

    **Customer Service Representative** May 3, 2021 by **Job Title: Customer Service Representative Location: Virginia Beach, VA** Performance Collision Centers 2021-05-03 Performance Collision Centers is one of the fastest-growing collision repair company on the east coast. We want to exceed our customers expectations with a simple, worry-free, top-notch...

  • Customer Service Representative

    3 weeks ago

    Delray Beach, Florida, United States Caliber Collision Centers Full time

    Service Center RoleAt Caliber Collision Centers, we're seeking a skilled Customer Service Representative to join our team. As a key member of our service center, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless service delivery.Key Responsibilities:Provide top-notch customer service to internal and external...

  • Collision Center Receptionist at BMW of Coconut Creek

    1 week ago

    Pompano Beach, Florida, United States Morgan Auto Group Full time

    Job Title: Collision Center Receptionist at BMW of Coconut CreekJob Summary:We are seeking a highly skilled and customer-focused Receptionist to join our team at BMW of Coconut Creek. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service, answering phone calls, and...