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Mortgage Loan Processor

1 month ago

West Palm Beach, United States StraussGroup - Executive Search Consultants Full time

*Although a few years of mortgage experience is preferred, no prior mortgage experience is required for this opportunity Think you could be a good fit, but don't have the experience? Submit your application today*


As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.


Primary Responsibilities

  • Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
  • Manage multiple loan files
  • Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
  • Set up loan files, manually and on the computer, and order all exhibits (i.e., VOE's, VOD's credit report, etc.)
  • Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
  • Follow up on submitted loans and/or pended loans
  • Coordinate closing paperwork and tasks, as required
  • Remain knowledgeable in all loan programs and guidelines as well as company approved Broker options


Qualifications

  • Excellent customer service skills
  • Strong organization skills, attention to detail, and ability to multi-task
  • Strong oral and written communication skills