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Mortgage Loan Processor

2 months ago

Virginia Beach, United States StraussGroup - Executive Search Consultants Full time

As a Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.


Primary responsibilities

  • Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
  • Manage multiple loan files
  • Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
  • Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
  • Follow up on submitted loans and/or pended loans
  • Coordinate closing paperwork and tasks, as required
  • Remain knowledgeable in all loan programs and guidelines as well as company approved Broker options


Qualifications

  • Excellent customer service skills
  • Strong organization skills, attention to detail, and ability to multi-task
  • Strong oral and written communication skills
  • Bachelor's degree, required
  • Minimum of two years' working experience


Highlights

  • In-office training
  • Promotion within
  • Advance to a Loan Officer in 2 years


To apply, email your resume to kari@straussgroup.com