Membership Concierge

2 weeks ago

Miami, United States Lifetime Full time
Job Profile Summary

Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.

Position Summary

As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties and Responsibilities
  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Position Requirements
  • High School graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills
Preferred Requirements
  • Bachelor's Degree in Hospitality


Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

  • Pool Concierge

    2 weeks ago

    Miami, United States TB ISLE RESORT LP Full time

    Job Title: Pool ConciergeJob Summary:The Pool Concierge is responsible for providing exceptional guest service in a fast-paced recreation environment. This role requires a professional demeanor, excellent communication skills, and the ability to multitask in a dynamic setting.Key Responsibilities:Greets guests, verifies membership type, and provides...

  • Pool Concierge

    3 weeks ago

    Miami, United States TB ISLE RESORT LP Full time

    Job Title: Pool ConciergeJoin our team at TB ISLE RESORT LP as a Pool Concierge, where you will be responsible for providing exceptional guest service and ensuring a memorable experience for our visitors.Key Responsibilities:Provide warm and welcoming greetings to guests, verifying membership type and ensuring they receive appropriate amenities.Sell...

  • Pediatrician

    1 month ago

    miami, United States Miami Concierge Pediatrics Full time

    We are a unique, members-only practice, which allows us to guarantee 24/7 medical care in the comfort of our patients’ homes. Foregoing a brick-and-mortar office, our model is based completely on house calls – doctors, nurses, phlebotomists, x-ray technicians – all medical personnel take care of patients in their home. In addition to providing utmost...

  • Front Desk

    4 months ago

    Miami, United States Rumble Boxing Full time

    POSITION: The purpose of the Front Desk / Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing...

  • Emergency Medicine Physician

    3 weeks ago

    Miami, Florida, United States Atria Physician Practice New York PC Full time

    About Atria Physician Practice New York PCAtria Physician Practice New York PC is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.We bring together a multidisciplinary team of renowned, in-house...

  • Emergency Medicine Physician

    4 weeks ago

    Miami, Florida, United States Atria Physician Practice New York PC Full time

    About AtriaAtria is a membership-based preventive health care practice that delivers cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and...

  • On-Call Emergency Medicine Physician, Miami

    4 months ago

    Miami, United States Atria Physician Practice New York PC Full time

    ABOUT ATRIA: Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world. We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and...

  • Emergency Medicine Physician

    2 weeks ago

    Miami, Florida, United States Atria Physician Practice New York PC Full time

    About Atria Physician Practice New York PC:Atria Physician Practice New York PC is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.We bring together a multidisciplinary team of renowned, in-house...

  • Savoy Hotel Manager

    6 days ago

    Miami Beach, United States Think Hospitality Full time

    Overall Scope and Responsibility: Responsible for overseeing registration of new guests, departures, PBX, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possible service standards to our clientele at all times.Essential Duties: Oversees...

  • Guest Relations Manager

    2 weeks ago

    Miami, Florida, United States Casa Madera Full time

    Casa Madera is a high-energy, fine-dining concept from hospitality group Noble 33, located in both West Hollywood and Toronto.As a Guest Relations Manager (GRM) for Noble 33, your role and responsibilities will revolve around cultivating a client base, building and maintaining relationships with local businesses and hotels, tracking and quantifying outreach...

  • Claudie - Upscale Dining - Lead Host/Hostess

    5 days ago

    Miami, United States Riviera Dining Group Full time

    RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are...

  • Retail Store Manager

    6 days ago

    Miami, United States Brilliant Earth Full time

    Retail Store Manager - Miami, FL The Retail Store Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. As the team’s leader, you will foster an environment of...