Technical support

2 weeks ago


Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Technical Support (Presales) is responsible for presales support to the sales team.

Responsibilities:

Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects. Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc. Ensure all the system configuration and quotes are accurate for SEA region. Provide technical training for SEA sales team and technical team. Provide after sales technical support (project/CS) if any PM/engineer needs help. Provide T&C support for SEA projects. Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region. Prepare customer training materials and deliver professional customer training. Attend internal training and improve skills.

Requirements:

Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment. Basic IT knowledge in security hardware, network and database. Familiar with security access control system, CCTV and alarm system products / systems is an advantage. Candidates with technical presales background will be an advantage.

Purva

EA Licence Number: 23C2060

Registration ID is R22109878

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)


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