User Experience Designer
3 weeks ago
Summary
Eligibilities being considered and other IMPORTANT information.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at
Duties
WHAT IS THE ONLINE SERVICES DIVISION?A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
User Experience Services
The following are the duties of this position at the full working level: Design mockups to communicate design themes for improved user experience that incorporate various elements of IRS branding and visual identity. Build interactive prototypes based on requirements, user experience (UX) best practices, and Section 508 accessibility guidelines and other applicable rules and regulations. Keep the websites' interface in alignment with IRS requirements, while ensuring the existing platform and customers continue to be successful. Establishes and promotes design guidelines, best practices and standards. Research trends in online design, development, and functionality, including areas such as mobile and internet of thing (IoT) user experiences. Outlines options for management and senior staff. Create Personas, Journey Maps, Market/Comparative Research, Analytics reports, Surveys, Interviews, and Customer Experience Metrics This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.
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Digital User Experience Analyst
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Huntsville, United States Internal Revenue Service Full timeSummary Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE ONLINE SERVICE DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Online Service, User Experience...
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Digital User Experience Researcher
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Huntsville, United States Internal Revenue Service Full timeSummary Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE ONLINE SERVICES DIVISION? A description of the business units can be found at: The following are the duties of this position at the full working level. Define problems,...
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