Senior Computer User Support Specialist

2 weeks ago


Huntsville, Alabama, United States SAIC Career Site Full time

Description

SAIC is currently hiring a Senior Computer User Support Specialist to support the US Army Corps of Engineers RITS Program.

Job Duties:

  • Provides second-tier support to end-users for PC, server, mainframe applications, and hardware.
  • Handles problems that the first-tier help desk support is unable to resolve.
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommends systems modifications to reduce user problems.
  • Maintains currency and high level of technical skill in field of expertise.
  • Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
  • Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.

Qualifications

Required Education and Experience:

  • Associated degree with six years of experience; two years of experience in lieu of associates degree

Required Certifications:

  • Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
  • Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment.
  • Must have valid driver's license.

Required Security Clearance:

  • Interim Secret Clearance required prior to start with the ability to obtain a secret clearance

Required Skills:

  • Experience supporting Windows 10, and MS Office 2013
  • Experience using Remedy or a similar ticketing system.
  • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.

Desired Requirements:

  • Experience maintaining Xerox, Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits)
  • Prior USACE/ACE-IT experience
  • Experience working in a DoD environment
  • Experience supporting Office 365
SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

  • Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC Is currently hiring a Computer User Support Specialist to support the US Army Corps of Engineers RITS Program. Job Duties: Provides support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier support staff is unable to resolve. May interact with vendors, network services, software systems...


  • Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC has an immediate need for a Program Support Specialist to support the Software Sustainment Senior Director and team at SAIC in Huntsville, Alabama. Hybrid Remote. Responsibilities and Duties: Create/manage communications for the program, specific groups, and/or individuals including meeting agendas, briefings, and action items.Managing the...


  • Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC is looking to fill an onsite IT Site Support position in Huntsville, AL. This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless...


  • Huntsville, Alabama, United States ASRC Federal Holding Company Full time

    ASRC Federal Agile Decision Sciences is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems.We are seeking highly motivated Senior Computer Systems Analysts to support the development and sustainment of the U.S. Missile Defense Agency Ground-Based...


  • Huntsville, Alabama, United States Department Of The Army Full time

    Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Business & Technical Management to recruit and appoint qualified candidates to positions in the competitive service.About the Position: This recruitment is for an Information Technology Specialist (Information Security) position located in Huntsville, Alabama.This is a pay...


  • Huntsville, Alabama, United States Amentum Full time

    Amentum is a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development...


  • Huntsville, Alabama, United States KBR Full time

    Title:Associate, IT Customer Support AnalystDuties and ResponsibilitiesUnder general direction, solves complex problems requiring detailed knowledge of industry best practices within a Microsoft Windows 10 desktop computing environment. Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and...

  • IT Site Support

    4 weeks ago


    Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC is looking to fill an onsite IT Site Support position in Huntsville, AL. This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless...

  • IT Site Support

    4 weeks ago


    Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC is looking to fill an onsite IT Site Support position in Huntsville, AL. This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless...


  • Huntsville, Alabama, United States U.S. Army Acquisition Support Center Full time

    Serve as a Logistics Management Specialist concerned with directing, developing, and performing logistics management operations that involve planning, coordinating, and evaluating the execution of Integrated Logistics Support (ILS). Responsible for cradle to grave intensive logistics management to support complex, major weapon systems from concept through...


  • Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC is hiring a Senior System Administrator for the Joint Technology Center/Systems Integration Laboratory (JSIL) in Huntsville, AL to support UAS Simulations.Job Duties & Responsibilities:Maintain essential IT operations, including operating systems, security tools, applications, servers, and email systemsInstall and upgrade computer...


  • Huntsville, Alabama, United States Amentum Full time

    Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more...


  • Huntsville, Alabama, United States National Aeronautics And Space Administration Full time

    Summary Serves as a senior information and data engineer in the Information Data and Analytics Service Line responsible for leading strategic planning, development, and technical integration of data and information engineering solutions across NASA. Leads the design and optimization of data pipelines, architectures, and information management platforms to...

  • Senior Analyst

    1 day ago


    Huntsville, Alabama, United States Applied Research Associates (ARA) Full time

    The Analytical Solutions Division (ASD) of Applied Research Associates (ARA), Inc., has an exciting opportunity for a Senior Analyst (Contingent) at our Huntsville, AL location. Senior Analyst (Contingent) will perform analysis of complex problems and produce analysis products for US Army OPSEC initiatives. Will conduct all source intelligence analysis and...


  • Huntsville, Alabama, United States ASRC Federal Holding Company Full time

    We are seeking a full-stack web and database developer with 12+ years of experience in Huntsville, AL to join our team in support of the Missile Defense Agency (MDA) Missile Defense Data Center (MDDC). This is a hybrid role, primarily working from home with some expected travel obligations.Responsibilities: Work in MS Visual Studio and GitLab in an agile...


  • Huntsville, Alabama, United States Honu Services Full time

    Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Job Summary KaiHonua, LLC is looking for an enthusiastic, well-qualified individual to fill the PC Maintenance Technician Advanced position and to join our team of qualified, diverse individuals. The main responsibilities will be to assess and troubleshoot computer support problems...

  • Contract Specialist

    2 weeks ago


    Huntsville, Alabama, United States National Aeronautics And Space Administration - Agency Wide Full time

    Serves as a Senior Contract Specialist responsible for all pre-award and/or post award functions for a variety of supply, service, research, and/or construction contracts. Performs all aspects of contracting for procurements that are complex in nature and require extensive contract and subcontract administration. Develops contract-related documentation...


  • Huntsville, Alabama, United States SAIC Career Site Full time

    Description SAIC is seeking Senior Communication/Network Field Engineers to join our team in Huntsville, AL.The Systems Simulation, Software and Integration (S3I) Directorate is seeking a Senior Communication/Network Field Engineer candidate in support of the THAAD Interoperability Team at Redstone Arsenal. This individual will be responsible for providing...


  • Huntsville, Alabama, United States BAE Systems Full time

    Job Description As a member of our team, you will join a diverse group of driven professionals who design the products and systems that support enhanced capabilities, protect national security, and keep critical information and infrastructure secure. With us, you will be able to make an impact while you hone your skills and grow in your career.BAE Systems is...


  • Huntsville, Alabama, United States Absolute Business Solutions Corp (ABSC) Full time

    Location: On-site, M-F, day hours Position Summary: In support of the Army's Research and Technology Protection program, ABSC is hiring a Senior Military Technology Intelligence Analyst (with an active TS/SCI) in Huntsville, AL. As a Senior Military Technology Intelligence Analyst you will help develop an integrated Army response for protection of emerging...