Store Manager in Training

2 days ago

Tempe, United States Insomnia Cookies Full time
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tempe store located at 116 E University DR, Tempe AZ 85281,and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company Our sweet MIT perks & compensation:
    • Starting off up to $21.00/hr.
    • Market competitive hourly compensation
    • Eligibility for end of period store bonus
    • Excellent comprehensive benefits 1st day of the month after 60 days of employment
    • $25.00 monthly cellphone stipend
    • Pet Insurance for your furry loved ones
    • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
    • Job stability with a rapidly growing and reputable company
    • Achievable growth/promotion opportunities
    • You get to work in a fun, exciting team environment
    • FREE cookies with every shift
What will I do as a MIT with Insomnia Cookies?
    • Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
    • Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
    • Lead new hourly staff onboarding and initial training.
    • Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
    • Support Store Ops Manager with ordering, inventory control and scheduling.
    • Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
    • Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.
Desired skills/experience:
    • At least 1 year of experience in a supervisory role within a restaurant or retail store
    • Prior experience conducting in-person interviews of hourly support staff
    • Prior Point of Sale (POS) systems experience
    • Ability to utilize MS Office, Word and our Applicant Tracking System
    • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
    • Must be 18 years of age or older and have legal eligibility for employment in the United States
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