TJJD - Compliance Analyst II - Monitoring & Inspections Specialist - (AUS) - 42113

3 weeks ago


Austin, United States TEXAS JUVENILE JUSTICE DEPARTMENT Full time

GENERAL DESCRIPTION

The Monitoring & Inspections (M&I) Specialist serves as a team member reviewing, monitoring, and evaluating juvenile justice facilities, programs, and services at the county and state level through a variety of quality assurance and compliance activities to determine compliance with Texas Administrative Code rules, state and federal laws, the monitored program’s policies and procedures, contract requirements, and established reporting requirements.The juvenile justice facilities, programs, and services include: (1) county juvenile probation departments; (2) facilities operated by counties, TJJD, and private vendors contracted by counties or TJJD, including short-term detention facilities, pre-adjudication secure detention facilities, post-adjudication secure correctional facilities, and non-secure residential facilities; and (3) programs and services provided to juveniles by such entities and by TJJD parole officers.The quality assurance and compliance activities include desk review, surveys, on-site inspections, operational and file reviews, and development of reports to summarize and evaluate findings and recommendations.For specifically assigned county comprehensive reviews, serves as a secondary team lead and as a team member on a rotational basis for multiple reviews.

Collaborates with team members in the planning, development, and implementation of review/monitoring activities and provides complex (journey-level) consultative services and technical assistance to juvenile probation department chief administrative officers, facility administrators and facility staff, and other county and TJJD juvenile justice practitioners. Participates in special assignments and projects as assigned, including those involving support of the department’s risk management functions.

Works under general supervision with moderate latitude for the use of initiative and independent judgment.May be required to work in excess of 40 hours in a work week and be on call.Extensive statewide travel required, including air travel to some locations and instances of travel with little notice.

ESSENTIAL FUNCTIONS

Collaborates with team members and leadership to promote, monitor, and enforce minimum administrative rules (i.e., standards) and contract requirements for juvenile justice facilities, programs, and services. (5%)

Conducts camera reviews, desk reviews, surveys, on-site inspections, and operational and file reviews through the use of established technology and systematic data; determines compliance with Texas Administrative Code rules, state and federal laws, the monitored program’s policies and procedures, contract requirements, and established reporting requirements. (20%)

Serves as secondary team lead at the direction of program management for specifically assigned county comprehensive reviews; assumes the appropriate duties and responsibilities when serving as secondary team lead. Participates as a team member, on a rotational basis, for multiple reviews. (5%)

Prepares detailed and comprehensive reports of findings; reviews and analyzes findings and reports the data to leadership and stakeholders; develops and/or reviews corrective action plans, if needed. (5%)

Researches, studies, and analyzes the applications and variations of programs and operations in order to resolve technical problems; recommends appropriate changes and prepares justifications for implementing procedural and policy changes; and develops or assists program staff in the development of plans to improve programs or to address areas of concern. (5%)

Collaborates with M&I staff in the development of training materials; assists with providing training to monitored program staff; provides guidance to monitored programs in the development and integration of new or revised methods and procedures. (5%)

Researches, studies, and analyzes national standards, best practices, and current trends to assist in the development of minimum administrative rules (i.e., standards) for juvenile facilities, programs, and services. (5%)

Participates in special assignments and projects as assigned, including those involving support of the department’s risk management functions. (40%)

Collaborates with departmental staff in meeting established objectives and goals; shares information, identifies concerns and trends; recommends improvements to resolve problems or enhance operations; assists with the development of policies, procedures, guidelines, and forms relevant to the program area and in the development of plans to improve programs or to address areas of concern. (5%)

Reports any presence or perception of racial, ethnic, and/or gender disparities.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures.

Reports safety hazards and corrects hazards when possible.  Completes required documentation in the event of an accident/injury within requested time frames.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Qualifications

MINIMUM QUALIFICATIONS

Bachelor’s degree with major course work in public administration, criminal justice (corrections), social sciences, or related field.Four (4) years of full-time wage-earning experience with youth or adults in a residential setting, treatment or correctional program; experience in a probation or parole program; or experience in auditing, conducting inspections of program operations, compliance monitoring, program evaluation, or quality assurance.

Experience and Education Substitutions:

One year of appropriate experience may be substituted for one year of college (30 course hours) on a year for year basis.  Completed course hours of undergraduate study may be substituted for up to four years of experience on a basis of 30 course hours for one year of experience.  Completed course hours of graduate study may be substituted for up to two years of experience on a basis of 12 graduate course hours for one year of experience.  Experience requirements may be satisfied by the prorated part-time equivalent.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Heavy lifting, up to 25 lbs.

Heavy carrying, up to 25 lbs.

Pulling

Pushing

Walking

Sitting

Standing

Climbing stairs

Alphabetizing

Repeated bending

Operate motor equipment

Reaching above shoulder

Grasping

Identify colors

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

Local, state, and federal laws related to juvenile justice. Public administration and management techniques. Statistical analysis processes. Quality control techniques. Training techniques. Program management processes and techniques.

Skill in:

Identifying measures or indicators of program performance. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Operating computers and applicable computer software and using high level data and informational reports as an administrative management tool.

Ability to:

Gather, assemble, correlate, and analyze facts and prepare professional technical reports. Identify risk hazards. Develop, evaluate, and interpret policies and procedures. Express ideas clearly in writing; to write appropriately for different audiences, and critically evaluate written communications. Prioritize and manage multiple tasks; plan, organize, and coordinate work assignments; and meet deadlines. Work collaboratively with all stakeholders and maintain a professional, courteous demeanor. Process information logically, make decisions, and to demonstrate the soundness of those decisions. Travel on a flexible schedule as needed, including travel by air.

Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.



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