Community Relations Officer

1 month ago

Smyrna, United States DelDOT Full time

Summary Statement

The incumbent will be responsible with assisting in the areas of continuing education of citizens. This will include information regarding protective actions, instructions and actions to prepare, and assistance with community education events. The incumbent will also assist with public notification including Emergency Alert System messaging, press releases, special news broadcasts, social media campaigns, and other tasks. All DEMA employees are considered essential personnel and must be available 24/7 during activations of the State Emergency Operations Center.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Gathers, organizes, and formats information related to an agency's goals, objectives and services. Promotes an agency's image consistent with the overall direction of the agency. Coordinates timely and accurate responses and information to citizens, community groups or governmental agencies. Encourages participation in the use of agency services. Coordinates and conducts public meetings, media events or educational programs. Ensures a mutual sharing of information with other agencies, media and the general public. May supervise staff.

Job Requirements

JOB REQUIREMENTS for Community Relations Officer Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Six months experience in public relations or media relations to establish and promote a positive image and inform or influence specific audiences through the use of internal and external communications such as public forums, print or electronic media, speech writing, writing/editing, marketing, advertising, or special events. Six months experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media. Six months experience in public speaking which includes gathering, preparing and presenting information to the public or media groups. Six months experience in developing, planning and directing public events, campaigns, programs, or services to meet community needs. Knowledge of developing policies, procedures or programs for dissemination of information to the public or media groups.

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