Field Technical Associate I

3 months ago

Chicago, United States Rust-Oleum Corporation Full time
JOB DESCRIPTION

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD

Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

Field Technical Associate

Location: Houston, TX

Job Functions:

We are actively seeking a driven and enthusiastic entry level Field Technical Associate to become a valuable member of our dynamic Field Support team. This role is specifically crafted for individuals with limited to no prior technical field experience but possess a strong eagerness to acquire knowledge and thrive in a technical environment. Individuals with a hands-on approach who seek to understand why or how things work and conversely dissecting failures would be encouraged to engage in this opportunity. The selected candidate will undergo a thorough and comprehensive training program, aimed at cultivating essential technical support skills (such as product applications), building profound product knowledge, and fostering expertise in delivering exceptional customer service. This is an exciting opportunity for individuals looking to embark on a fulfilling journey of professional growth within a technical field.

Job Duties, to include but not limited to:
  • Participate in a structured training program to learn about our products, industry, and field support techniques.
  • Shadow experienced Field Technical team members to observe and learn effective field support strategies in your designated territory.
  • Assist Field Technical team by providing recommendations of products and solutions for customer base
  • Assist customers by providing site support.
  • Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
  • Regular communication with sales colleagues within territory to provide updates or intel gained in the field.
  • Accompany sales colleagues, when requested, on sales calls to observe, learn and assist with subsequent technical support.
  • Assist in collecting data for project or product specific testing and interpreting results.
  • Assist in coordinating 3rd party testing certification/ approvals.
  • Participate and provide assistance to Field Technical team for live and/or web-based training for internal staff and/or external customers. Assist in creating instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products.
  • Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations.
  • Attend technical meetings and training sessions to stay updated on product knowledge and industry trends.
Qualifications:
  • Associate's degree (AAS), or Trade School Certification, or Bachelor's Degree (BS) preferred.
  • Recent college graduates and/or up to 1-2 years in field experience.
  • Good communication skills
  • Strong Interpersonal skills
  • Must have a valid drivers' license
  • Practical computer application literacy (including Microsoft Office Suite, SF.Com, and learn internal business systems).
  • Self-motivated, Goal oriented, and great organizational skills.
Compensation and Benefits:
  • Base Salary with bonus potential
  • Full health benefits, 401k, pension plan
  • Great support for training and guidance
  • Opportunity for advancement
  • Relevant business expenses paid
The salary range for applicants in this position generally ranges between $50,000 and $65,000 with additional bonus potential of up to 15%. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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