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Technical Account Manager

4 months ago

Chicago, Illinois, United States Integral Ad Science Full time

Acting as the main technical point of contact, you will address any internal or external questions and issues that arise from our integration partnerships (including end-users of the platforms) and media partners, or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any integration issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. You will also work closely with the Business Development team in recurring Business Reviews with the partners.

Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights of the partnerships from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc.

Qualifications:

  • Bachelor's degree in computer science or engineering disciplines preferred
  • 3+ years working in a technical account/relationship management/client-facing role
  • Proficiency in JS, Python, Unix, SQL, HTML, CSS
  • Programmatic experience required
  • Previous experience with web traffic analysis tools
  • Previous experience with integrating or designing APIs and SDKs
  • Critical thinking and the ability to think outside of the box is a must
  • Previous experience working with 3rd party advertising technology companies preferred
  • Previous experience working with publishers and publisher ad servers preferred
  • In-depth knowledge of the ad tech ecosystem, it's players, and how it all works
  • Mobile and Video experience a plus

About Integral Ad Science


Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit


Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at

To learn more about us, please visit

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to We will get back to you if there's interest in a partnership.

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