Director Strategic Accounts

4 weeks ago


Chicago, Illinois, United States Mölnlycke Health Care Full time

In this role, you are responsible for delivering value by providing relevant solutions to stakeholders in order to protect our premium position. The call points include large hospital systems and collaborative hospital groups. The position requires experience leading and directing cross-functional teams of peers (without direct reporting relationships). You are responsible for developing, maintaining and growing executive level relationships with all key decision makers and influencers in each assigned strategic account. This position requires strong negotiation skills and large account sales experience. Also responsible for administrative duties such as maintaining customer records, preparing reports, following up on orders, attending sales meetings, trade shows, and other duties, as assigned

Location: Chicago, St Louis, Michigan, Illinois

What you'll do

  • Develop, implement, and lead the strategy for each assigned strategic account
  • Develop Strategic Business plan, stakeholder analysis and opportunity strategy for each IDN
  • Continuous pipeline development of new opportunities and new stakeholder relationships
  • Develop new and expands business with existing customers through introduction of new products, presenting product information, explaining product features and distinctions
  • Lead account leadership team, consisting of the Region Sales Managers, Territory Sales Managers, and Clinical Specialists, for each of the assigned strategic accounts
  • Develop and present pricing and clinical strategies to the pricing committee to gain strategy approval
  • Establish, maintain, and grow customer relationships at all levels, including the C-suite
    • Represent Company in sales calls and negotiations and achieve established sales goals for products in assigned account base
  • Identify and utilize all internal resources (i.e., Finance, Marketing, Clinical Specialists, Health Economics Specialists, Contract Administration, and Legal) in the development and implementation of the strategy for each strategic account
  • Develop and deliver quarterly business reviews for each of the assigned strategic accounts
    • Identify and resolve customer problems through contact with customer service department
  • Develop effective customer relations within assigned accounts in order to ensure satisfaction, service, and promote needs awareness
  • Maintain variety of contacts within Company to gather and exchange information related to sales goals and results, product availability and pricing, marketing strategies and plans, and status of orders
  • Maintain a positive team-oriented approach with all contacts and especially with peers and Strategic Accounts members by being open to and sharing new programs, best practices, and success/challenges.
  • Sales administration, such as completing sales paperwork, maintaining customer records in CRM system, preparing routine expense, sales, and activity reports, assisting with special projects, analyzing individual customer product mix and sales volume, and processing order assistance.

What you'll get

  • Annual bonus in addition to your monthly salary and attractive benefits
  • A dynamic team in an innovative global company
  • Open, friendly and ever-changing work environment where you will get space for your ideas and are encouraged to take challenges and grow
  • Careful and comprehensive induction
  • Active field presence and regular customer visits
  • The opportunity to help make patients' life better

What you'll need


• Bachelor's degree in Sales, Marketing, Business Administration or related field of study, from accredited college / university


• 10 years' experience in business-to-business (B2B) sales; experience in medical device is strongly preferred; experience with selling to large IDNs


•At least 3 years in a people management role, such as Region Sales Manager preferred
• Large account management experience

Our approach to diversity and inclusion

At Mölnlycke diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity, and problem-solving. We invite you to be a part of a team where authenticity is embraced, and every employee, regardless of background or any other traits, experiences a true sense of belonging

We welcome applications from those who do not meet every criteria on the requirements list. Attitude, drive, enthusiasm, and willingness to learn are also important to us

About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes.

Our business is organized into four business areas Wound Care, Operating Room Solutions, Gloves, and Antiseptics, where customer centricity, sustainability, and digitalization are at the heart of everything we do.

Mölnlycke employs around 8,400 people. The company headquarters are in Gothenburg, Sweden and we operate in more than 100 countries worldwide. Since 2007, the company has been part of Investor AB, an engaged owner of high-quality, global companies which were founded by the Wallenberg family in 1916. For more information, please visit and



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