Certified Medical Assistant 2

2 months ago

Miami, Florida, United States UOMUOMUS Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The department of Neurology has an exciting opportunity for a Full Time Medical Assistant 2 to work at UHealth. The Medical Assistant (MA) 2 will perform multi-skilled tasks to assist the medical providers. The MA 2 shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA 2 provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The MA 2 shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA 2 provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

  • Answer incoming patient calls in the Movement Disorders Division.
  • Triage UChart In Basket messages for the Movement Division, including creating telephone encounters and communicating with providers, patients, and staff members.
  • Ensure all related reports, labs, and information are filed and available in patients' medical records prior to appointments.
  • Obtain authorizations for medications, diagnostic tests, Durable Medical Equipment (DME), admissions, and other orders as needed.
  • Schedule patients for tests and complete required forms for lab work.
  • Confirm patient appointments and manage callbacks for no-shows.
  • Maintain accurate and complete patient records/documentation in UChart, including retrieval of records as needed.
  • Order, stock, and inventory supplies, and assist in performing clerical duties.
  • Provide patients with basic instruction and information regarding examination procedures.
  • Submit prescription refills.
  • Address patient concerns via phone or UChart.

This list of duties and responsibilities are not intended to be all-inclusive, it may expand to include others, as necessary.

Minimum Qualifications

  • High school diploma or equivalent
  • Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).
  • Two years of relevant experience is required.
  • ​Certified or Registered Medical Assistant Certification from the AAMA, NHA or AMA is required.
  • American Heart Association Approved BLS
  • HIV Certification

Knowledge, Skills, and Attitudes:

  • Strong, effective communication skills with patients, families, and clinical team
  • Ability to adapt and exhibit flexibility to handle new, different, or changing environments
  • Demonstrates strong time management skills to prioritize and act proactively
  • Ability to uphold professional ethics and maintain patient confidentiality

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H5

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