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property and casualty insurance agent

4 months ago

Detroit, Michigan, United States Randstad US Full time

property and casualty insurance agent.

  • detroit , michigan
  • posted today

job details

summary

  • $22 - $25 per hour
  • temporary
  • high school
  • category sales and related occupations
  • referenceAB_

job details

We are looking for a motivated and customer-oriented Property and Casualty Insurance Agent to join our team. Our ideal candidate will be adept at managing customer interactions and sales while maintaining a thorough understanding of our products and services. Qualifications:

  • Excellent verbal and written communication skills.
  • (Spanish speaking preferred.
  • Analytical and problem-solving skills.
  • Ability to manage high volumes of customer interactions and handle customer complaints effectively.
  • Familiarity with CRM software and telephony systems.
  • Ability to work independently and as part of a team.
  • Understanding of federal and state regulations related to insurance.

salary: $22 - $25 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

  • Responds to internal and external inquiries within stated service level agreements.
  • Manages inbound and outbound contacts regarding member questions, customer complaints, products, warranties, and general customer inquiries in accordance with quality and processing guidelines.
  • Analyzes, researches, and resolves problems and discrepancies for member accounts.
  • Maintains product knowledge and awareness of customer service policies.
  • Maintains understanding of federal and state regulations to include compliance.
  • Participates in solution innovation, sales, and retention efforts with current and new clients.
  • Engage in warm sales calls to potential customers, providing exceptional customer service and building rapport.
  • Utilize your expertise to educate customers about our pet insurance products and help them choose the right coverage.
  • Use policy administration systems and quoting tools to provide quotes, conduct policy changes, and take payments accurately and efficiently.
  • Manage customer relationships effectively using CRM software to track interactions and provide outstanding service.
  • Adapt to and work with telephony systems for effective communication and collaboration with customers and team members.
  • Be comfortable being on the telephone for extended periods of time, managing a high volume of customer interactions.
  • Have excellent verbal and written communication skills

The essential functions of this role include:

  • working weekends

Skills

  • Sales
  • Insurance

Qualifications

  • Years of experience: 1 year
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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