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Associate Director – US Oncology Business Integration

3 months ago

Lake Wales, Florida, United States Merck Full time

Job Description

The Associate Director of US Oncology Business Integration reports to the Director of US Oncology Business Integration and sits within the US Oncology Customer Experience and Marketing Operations Team (CEMO).

The Associate Director of US Oncology Business Integration will support the mobilization and leadership of US Oncology growth initiatives as well as leadership of Project ACCELERATE Scaling, Integration, and Change Management for US Oncology. Project ACCELERATE is a multi-year program focused on the creation of One our Company Experience across customers leveraging best-in-class omnichannel capabilities to deliver a personalized, seamlessly integrated, and immediate experience.

This person will be a key member of the US Oncology ACCELERATE OME Implementation Squad, and will work across the OME Program team, capability teams, and receiving tumor teams (marketing & ADT). This person will have specific responsibilities in thoroughly understanding the OME Integrated Marketing Model (OME E2E) and is expected to work closely with Marketing teams, ADTs, and capability teams to implement the model, including capabilities, process changes, and role and responsibility shifts, in order to deliver growth and business impact in a sustainable way.

High-Level Responsibilities:

Scaling of US Oncology Business Opportunities

  • Partner with the US Oncology Business Integration team and the OME Program Team to evolve and pull through a roadmap for scaling business opportunities and enhancing capabilities across US Oncology over a 2-3-year time horizon.
  • Collaborate with cross-functional teams, including Marketing, ADT, HHDDA, S&CO, and IT to support the successful execution of prioritized business opportunities within US Oncology
  • Identify opportunities to improve, streamline, and automate marketing capabilities to enhance the performance of US Oncology initiatives and coordinate with the business to drive sustainable change.
  • Act as a change management and communication champion to identify necessary changes to People (roles and responsibilities), Processes, and Technology, and partner with and coach Marketing and ADT teams through the adoption and realization of necessary change for future state models.

Operationalization of US Oncology One our Company's Experience Scaling

  • Marketing and ADT (Agile Digital Team) SME, works across marketing and ADT teams to ensure appropriate awareness, coordination, and implementation/adoption of E2E process.
  • Manages interdependencies across marketing, ADT, and PRT (Promotional Review Team) to ensure successful launch.
  • Collaborates with Implementation Readiness & Change Leads to infuse marketing org/process expertise in change execution and document shifts in WoW.
  • Rally cross-functional teams to work collaboratively together to deliver on One our Company's Experience scaling objectives
  • Develop and implement detailed project plans, timelines, and budgets to ensure timely delivery of use cases.
  • Monitor program progress, identify risks, and develop mitigation plans
  • Coordinate with internal and external stakeholders to ensure the successful execution of program milestones – with a specific focus on Marketing and ADT integration.
  • Partner across Oncology, S&CO, and Global to identify and plan future enhancements.

Key Working Relationships

  • US Onc Business Integration team – Close partnership to drive the OME agenda and facilitate broader business opportunities
  • Strategy & Commercial Operations – Collaboration to achieve common goals against program milestones and other business opportunities
  • OME US Onc Workstream Leads – Uncover key scaling challenges and rapidly evolve roadmap to align with
  • US Onc Marketing Teams – Close working partnership to identify business use cases and enable the delivery of key capabilities
  • Global HHDDA (Digital Data Analytics)– Close partnership to manage the coordination and capacity of shared resources, while sharing learnings to enable global scaling, where appropriate

Key Outcomes for Ownership

  • Leadership of program plans, timelines/milestones, and roles & responsibilities to ensure timely delivery and execution across teams
  • Collaboration amongst cross-functional teams in achieving a common goal
  • Continuous improvement of program structure, ways of working, processes, and capabilities

Core Competencies

  • Results Oriented – remains focused on the target outcomes and facilitates the efforts of others towards shared goals
  • Strategic Thinking – frames opportunities at the strategic level, even in the face of pressured resources and deadlines
  • Relationship Building – forms effective relationships at all levels, both within the organization and with external stakeholders
  • Communication – clearly and succinctly conveys key messages across varying audiences, via both written and spoken communications
  • Change Management – leads change and is passionate about introducing new ideas and helping bring stakeholders along
  • Program Management – Ability to manage and bring together multiple workstreams mapped to clear business objectives to improve business performance

Position Qualifications:

Education Minimum Requirement:

  • Required: Bachelor's degree (BA/BS)
  • Preferred: Master's degree (MBA or MPH)

Required Experience and Skills

  • 5 years experience executing strategy programs
  • Proven experience designing and scaling commercial capabilities in a large organization
  • Demonstrated success mobilizing teams to execute against program roadmaps to achieve key milestones
  • Proven ability to navigate complex organizations and advocate change across cross-functional teams
  • Proficient in working within collaborative, fast-paced environments, building and maintaining strong relationships, peer influence, building effective working relationships with colleagues, and delivering high-quality work
  • Executive presence, ability to convey appropriate messages at the appropriate level
  • Strong vision for the future, with the ability to influence change and gain support
  • Strong analytical skills and a high capacity for strategic and conceptual thinking
  • Strong project management and execution skills, with some experience working in Agile
  • Knowledge of our Company and its US Oncology organization

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

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Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

09/5/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date:09/05/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R308988