Patient Service Rep, Lead

2 months ago

Honolulu, Hawaii, United States Hawaii Pacific Health Full time

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

The Respiratory Care department provides quality therapeutic and diagnostic respiratory care for our patients with acute chronic cardiopulmonary disorders. Our team is composed of physicians, pulmonologists and other health care professionals who work together to diagnose and treat diseases of the chest and lungs with an emphasis on treating asthma, chronic obstructive lung disease and respiratory failure. Our staff performs computer-based pulmonary physiology studies, bronchoscopies, bronchial provocation testing, treatment of sleep apnea and exercise oxygen desaturation studies. The department also has a complete computer-based pulmonary function lab.

If you are highly organized and have a talent for coordinating multiple areas in a single department, you could be the ideal candidate for our Lead Patient Service Representative position. In this role, you will coordinate work activities and staffing for our Physiatry team, including training and maintaining of master schedules; processing of professional/technical fees generated by department providers; interviewing, registering, admitting, updating and creating patients' medical records; and acting as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to creating a healthier Hawai'i.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE:

Bargaining Unit: Non-Bargaining

Starting Hourly Rate: 25.68

Exempt: No

Minimum Qualifications: High School diploma or equivalent. Two (2) years of clerical support experience in a healthcare setting including medical insurance and collection experience.

Preferred Qualifications: Associate's Degree in business administration or related field. ICD-9 and CPT coding certification. Medical Terminology experience. MS Office Suite (e.g. Word, Excel, Power Point, Outlook, etc.) experience.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Patient Service Rep, Lead - Chest Diseases

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 25602


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