Representative - HR Services
4 weeks ago
Responsible for providing administrative support to all functions of the Human Resources Department, with specific emphasis as the Company's representative for the Delaware Lottery license application process and Employee Action Form processing.
Essential FunctionsProvides instruction and supervision for individuals in the process of completing Delaware Lottery license applications.Verifies identification of all Delaware Lottery license applicants through the inspection of documents as to identity, proof of age and proof of citizenship.
Reviews all Delaware Lottery license applications for completeness, legibility and proper responses to questions.
Maintains a Delaware Lottery license application and renewal application log.
Responsible for reviewing and processing Employee Action Forms (EAFs) which include but is not limited status changes, promotions, annual reviews, transfers and terminations.
Provides support activities such as answering telephones and assisting and resolving problems/inquiries of visitors/customers.
Performs a range of diverse administrative activities in the resolution of a variety of day-to-day matters concerning Human Resources functions.
Prepares word processing memos, letters, reports and other Human Resources related forms.
Responsible for preparing monthly and quarterly reports.
Responsible for logging and filing corrective counseling notices.
Responsible for maintaining the annual performance review log.
Establishes, updates, and maintains employee files and records; implements and maintains data management systems, as required.
Provides exceptional customer service.
Works safely, following all established safety rules and regulations.
Communicates effectively with co-workers, supervisors and guests.
Follows all relevant policies and procedures.
Must comply with the company's recycling program standards.
Additional FunctionsProvides backup for other Human Resources staff as needed
Performs other duties as assigned.
Requirements/EducationMust possess High school diploma, GED or equivalent experience.
One year of experience in general office work required.
Supplemental college courses in administration or human resources preferred
Proficient in MS Office applications to include Word, Excel, Power Point, and Publisher.
Must be able to provide outstanding customer service.
Must be able to write clearly, concisely and use correct grammar, spelling and punctuation.
Must perform work accurately and in accordance with standard procedures.
Must be able to manage processes, multiple priorities and work under pressure.
Good analytical/numerical, organizational, interpersonal and written/oral communication skills are required.
Must maintain and honor confidentiality and have the ability to balance HR integrity with the needs of front line employees and management.
Must be able to report to work on time as scheduled
Must present an overall professional appearance and report to work in appropriate attire
Must be able to work weekends, holidays and nights as needed
Must be able to successfully pass a background check
Must be able to speak, read and write English
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.
Dover Downs, Inc. is an equal opportunity employer. Addendum To Job Description
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
Physical Requirements
X
Seeing
Pull ( pounds)
Bend
Color Perception
Climb, Ascend/Descend (Stairs, Ladders)
Stoop /Kneel /Crouch
X
Hearing / Listening
X
Lift ( 10 pounds)
Taste
X
Clear Speech / Talking
X
Carry ( 10 pounds)
Smell
Touching
Drive (local / long distance)
Repetitive Motion
X
Dexterity /Hand
Walk for Extended Periods
Run
X
Dexterity /Fingers
X
Stand for Extended Periods
Reach (Above Shoulder)
Push ( pounds)
X
Sit for Extended Periods
Other:
Mental / Reasoning Requirements
Reading – Simple
Writing – Simple
Advanced Math Skills
X
Reading – Complex
X
Writing – Complex
X
Analysis / Comprehension
X
Clerical
X
Basic Math Skills
X
Judgment / Decision Making
Work Environment
Shift Work
Outside
Pressurized Equipment
X
Works Alone
Extreme Heat
Moving Objects
X
Works with Others
Extreme Cold
High Places
X
Verbal Contact with Others
Extreme Noise
Fumes / Odors
X
Face-to-Face Contact
Mechanical Equipment
Hazardous Materials
X
Inside
Electrical Equipment
Dirt / Dust
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Source: Hospitality Online
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