LU-Network Engineer 4-20
2 weeks ago
- YOUR CURRENT RESUME
- YOUR HOURLY RATE
- Experience performing Add/Move/Changes (MACD’s) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise.
- Experience with (MACD’s) Cisco Unity Voicemail
- Experience troubleshooting and resolving complex enterprise VOIP issues on Cisco Platform
- Experience troubleshooting and resolving Network/TCP-IP communications issues that affect enterprise Voice.
- Experience performing Add/Move/Changes and design of complex dial plans utilizing Cisco Call Center Express. (UCCX)
- Programing/provisioning/decommissioning Cisco desk phones for customers
- Experience with provisioning Cisco Jabber Soft Phones.
- Daily administration and Add/Move/Changes to Webex Cloud Calling area of Webex Control hub
- Provisioning Webex software-based "Soft Phones" for customers
- Provisioning Webex Cloud-based "Desktop" phones
- Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes
Cisco CCNA or CCNP certification is a plus. Experience working within the Service Now ticketing system is a plus.
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